Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,666 Reviews)
Open Ratings Snapshot
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product. 
(
3,929 out of 5,402
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1 out of 5
1
scam
on February 8, 2025
Posted by: scammedalot68
from san francisco, ca
Length of ownership:3 months
23 and me has been the biggest waste of my time effort and energy and money. They tell you that they have new records of your family and you click on it and then it says you can see this if you pay the upgrade so it's false advertising when they send you emails so it's just spam spam spam and more spam in your folder that is terrible. when we bought the Health box we thought we were actually going to get some news about our health but they only gave us maybe five things that's it and three we already knew because we have healthcare. Telling me that I am at 40% chance of late term diabetes is nothing that is really helpful under health. giving me a family tree program that doesn't work because it's not meant for cell phones in this day and age it's pretty pathetic. telling me everything I already know about my last two generations and then not knowing anything about my past generations even though I know it is pretty pathetic and then when I click on one of my past places it says do you wanna know more about Norway please pay more. Any of the census paperwork that they want to show me and charge me more for I can find on the Internet and I have already found on the Internet so please give me something that's not pathetic
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great Information
on February 10, 2025
Posted by: Donna77
from California
Length of ownership:1 month
My daughter gave my husband & I this for Christmas. I wanted to find out where my ancestors were from.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Ancestry part is good
on February 12, 2025
Posted by: Belin
from calfornia
Length of ownership:3 months
I just wished we didn't have to buy so many parts when for new information that should be part of what we purchased already.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
gteat
on February 12, 2025
Posted by: dayna
from van buren ark
Length of ownership:1 month
i did. it find out everything i wanted to know i would have to purchase more from 24 and me and i can’t do that the package i got was a gift
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Some is good
on February 12, 2025
Posted by: Rusty06
from Buchanan tn
Length of ownership:1 month
I really want a print out of my DNA findings. It is hard to see what I want to see just in email
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Way too many upgrades needed
on February 12, 2025
Posted by: Found my roots
from Ohio
Length of ownership:3 months
I enjoyed getting my family heritage. Although the product gives limited information, and always asking me to upgrade to see more results. Also getting way too many emails asking me to upgrade. Too much pressure.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Ancestory
on February 12, 2025
Posted by: Jwilson
from California
Length of ownership:1 month
I’m glad I bought this product. Would recommend to any
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Interesting and educational!
on February 12, 2025
Posted by: Bibisi85
from Bristol ,CT
Length of ownership:1 month
Got this as a Christmas gift . It was very interesting
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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