Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great
on February 6, 2025
Posted by: Andrea 35
from Indiana
Length of ownership:3 months
I love this it told me everything I wanted to know and more
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not able to log in
on February 6, 2025
Posted by: Don85
from Birmingham,
Length of ownership:3 months
I got this as a Xmas gift and after sending in my Sample have not been able to log in again
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Can't complete my registration
on February 6, 2025
Posted by: CjL1
from California
Length of ownership:3 months
This was a Christmas gift from my son. The system does not recognize me or my email after repeated attempts by me and customer service to correct. My email address is correct because 23 and me send out daily updates.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Great information
on February 6, 2025
Posted by: Rick65
from Tappahannock va
Length of ownership:1 month
I bought this kit a couple of months ago and am really happy
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Found my father
on February 6, 2025
Posted by: 2Cool4School
from Valdosta Ga
Length of ownership:3 months
I was matched with my biological father unexpectedly and it was a blessing! My intention was to match with someone else in particular and then the surprise of finding my father was amazing
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome features
on February 6, 2025
Posted by: Roxy58
from Wisconsin
Length of ownership:3 months
I was shocked to hear what I was how many different bloods I have in me made me happy to know my generation
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not accurate
on February 7, 2025
Posted by: Leniece
from Iowa
Length of ownership:3 months
DNA results are not accurate and to get any information from ANYTHING on the site, you have to pay more. I wish I wouldn't have bought a kit. Waste of time and money. Ancestry is much better.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Too expensive
on February 8, 2025
Posted by: B7777
from Miami FL
Length of ownership:1 month
They keep pushing the expensive premium subscription that includes the health information but I’m only interested in the ancestry side. There is no ancestry only like with Ancestry.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com