Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Learned some new things, would like to see more
on January 21, 2025
Posted by: Gadzookins
from Palo Alto, CA
Length of ownership:1 month
I'm happy with the overall service and I'm interested in your premium services but I hate the subscription model. It feels like you're charging an ongoing rate for items that are one time in nature and I hate having monthly charges hitting that I feel like I have to track and evaluate on a consistent basis. I don't mind ongoing charges when the value I receive is ongoing, but this doesn't feel like that so I have no plans to ever purchase additional features.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Fleecing
on January 21, 2025
Posted by: Tbone22
from Arlington Tx
Length of ownership:1 month
This is a great tool, I feel like I am being fleeced for everything.
Written by a customer while visiting 23andme.com
Customer Rating
5
Thank you
on January 22, 2025
Posted by: Gaboosh
from Terre haute
Length of ownership:3 months
Wonderful product apparently my only issue is when asked to leave a review they won't let you use one word
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not very accurate
on January 22, 2025
Posted by: Draco222
Length of ownership:3 months
i did 23 and me and ancestry. 23 and me didn’t find anyone of closer than 2nd cousin and the medical section was such a generic joke. Ancestry actually found a half brother and half sister. Thank god i did because now i have siblings i never knew i had. We have been talking and grateful for ancestry and not 23 and me.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not useful for health
on January 23, 2025
Posted by: Moonmisty
from Orlando, FL
Length of ownership:6 months
I went with 23andMe for the health information, only to find that you want more money to give me the details. For the standard amount, I get information like no markers for breast cancer (I had a lumpectomy a month ago), and that I have a marker for macular degeneration, but no more likelihood than normal to have it. You also want more money to tell me what famous ancestors I have. There were no surprises in the ancestry breakdown.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Too many upsells
on January 23, 2025
Posted by: Jon C
from King of Prussia PA
Length of ownership:3 months
I'm adopted so I wanted health and family info. I get a bunch of basics to rule out carrier status but most of the info is locked behind another pay wall and I get routine prompts to buy the $69 annual membership.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
BAM… I do have blood relatives after all!
on January 24, 2025
Posted by: Newfam2025
from Charlotte, NC
Length of ownership:1 month
I’ve looked for my biological parents for decades, mostly to find out medical history. I was adopted at birth so I never knew anything to look out for. After multiple and various forms of searches, 23 and Me linked a half sibling with my DNA. That led to the biological mom, a name for the biological dad, four half siblings, and another adopted sibling! And that’s only on the mom side. BAM instant relatives never knew I had and they’ve been so welcoming and just as curious as I have been. What a wonderful new journey in life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Nice!
on January 24, 2025
Posted by: JBfromSI
from Staten Island, NY
Length of ownership:1 month
My son bought this for me for Christmas…. Nice to see what heritage I have.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com