Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Not useful for health
on January 23, 2025
Posted by: Moonmisty
from Orlando, FL
Length of ownership:6 months
I went with 23andMe for the health information, only to find that you want more money to give me the details. For the standard amount, I get information like no markers for breast cancer (I had a lumpectomy a month ago), and that I have a marker for macular degeneration, but no more likelihood than normal to have it. You also want more money to tell me what famous ancestors I have. There were no surprises in the ancestry breakdown.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Too many upsells
on January 23, 2025
Posted by: Jon C
from King of Prussia PA
Length of ownership:3 months
I'm adopted so I wanted health and family info. I get a bunch of basics to rule out carrier status but most of the info is locked behind another pay wall and I get routine prompts to buy the $69 annual membership.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
BAM… I do have blood relatives after all!
on January 24, 2025
Posted by: Newfam2025
from Charlotte, NC
Length of ownership:1 month
I’ve looked for my biological parents for decades, mostly to find out medical history. I was adopted at birth so I never knew anything to look out for. After multiple and various forms of searches, 23 and Me linked a half sibling with my DNA. That led to the biological mom, a name for the biological dad, four half siblings, and another adopted sibling! And that’s only on the mom side. BAM instant relatives never knew I had and they’ve been so welcoming and just as curious as I have been. What a wonderful new journey in life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Nice!
on January 24, 2025
Posted by: JBfromSI
from Staten Island, NY
Length of ownership:1 month
My son bought this for me for Christmas…. Nice to see what heritage I have.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed
on January 28, 2025
Posted by: ZMC1960
from Indialantic, FL
Length of ownership:3 months
Sad that I would have to pay extra money to review all of my results. Would NOT recommend
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very good!
on January 28, 2025
Posted by: Alek22
from Buffalo, NY
Length of ownership:3 months
Amazing genetic testing features and options. I love the app and the aesthetic, one comment I would have is not very intuitive.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
It's ok
on January 28, 2025
Posted by: GLHScot
from Washington state
Length of ownership:1 month
Not a good value for the money or the time spent answering question about family,life experiences and personal information
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Surprised
on January 29, 2025
Posted by: Therapist
Length of ownership:1 month
My results were on point very accurate I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com