Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Underwhelming
on January 19, 2025
Posted by: Kuslr
from Kingsville, TX
Length of ownership:1 month
I expected this to come with all the bells and whistles, unfortunately you have to BUY more parts to this. This is a class action lawsuit waiting to happen. Very disappointing. Don’t waste your money unless you’re okay with spending more.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Doesn’t include ancestry data
on January 19, 2025
Posted by: David1990
from Grand Rapids, MI
Length of ownership:1 month
Falsely advertised that it would include ancestry mapping. That’s the whole reason I got it. Instead I got a bunch of information about diseases that I may or may both have.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Fun to try
on January 19, 2025
Posted by: Psyronin66
from Texas
Length of ownership:1 month
Confirmed what I thought but was surprised by the .4% anotolian
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Excellent information for health and ancestry
on January 20, 2025
Posted by: BKinseeker
from Syracuse, NY
Length of ownership:1 month
The province matches under the ethnicity results matched with my family tree. The health information added to my arsenal of knowledge.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Learned some new things, would like to see more
on January 21, 2025
Posted by: Gadzookins
from Palo Alto, CA
Length of ownership:1 month
I'm happy with the overall service and I'm interested in your premium services but I hate the subscription model. It feels like you're charging an ongoing rate for items that are one time in nature and I hate having monthly charges hitting that I feel like I have to track and evaluate on a consistent basis. I don't mind ongoing charges when the value I receive is ongoing, but this doesn't feel like that so I have no plans to ever purchase additional features.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Fleecing
on January 21, 2025
Posted by: Tbone22
from Arlington Tx
Length of ownership:1 month
This is a great tool, I feel like I am being fleeced for everything.
Written by a customer while visiting 23andme.com
Customer Rating
5
Thank you
on January 22, 2025
Posted by: Gaboosh
from Terre haute
Length of ownership:3 months
Wonderful product apparently my only issue is when asked to leave a review they won't let you use one word
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not very accurate
on January 22, 2025
Posted by: Draco222
Length of ownership:3 months
i did 23 and me and ancestry. 23 and me didn’t find anyone of closer than 2nd cousin and the medical section was such a generic joke. Ancestry actually found a half brother and half sister. Thank god i did because now i have siblings i never knew i had. We have been talking and grateful for ancestry and not 23 and me.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com