Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Don’t recommend
on January 2, 2025
Posted by: Jacks1800
from California
I was excited for this test at first but when I received it I got a whole lot of fake information.
I will say some is true but most of it is false.
Definitely would love my money back but we’re not in a perfect world unfortunately so it is what it is.
I will say some is true but most of it is false.
Definitely would love my money back but we’re not in a perfect world unfortunately so it is what it is.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Received as a gift
on January 2, 2025
Posted by: Kay M
from Texas
Length of ownership:1 month
My brother bought me this test to see if his suspension was true (it was not and he is my blood brother) and I agreed to take it based on the health information I thought I would be able to get.
This test is pretty cool to find out about possible ancestors but only offers very limited information on your health. I wish I had access to more of my heath information but I can’t pay over $700 to get that information.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Premium membership
on January 2, 2025
Posted by: mariapiazza
from Ohio
Length of ownership:1 month
I bought this a month ago which I thought was suppose to come with a premium membership and it keeps asking me to purchase the premium membership.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Deceived
on January 3, 2025
Posted by: farr
from missouri
Length of ownership:1 month
I felt deceived that when I got into the portal that I do not have access to everything. I thought that was the whole point of the "Premium" package.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
GENERAL GENE
on January 4, 2025
Posted by: KiJustMe
from Baltimore, Md
Length of ownership:1 month
It was more basic info provided than expected with DNA results.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Best DNA Report
on January 5, 2025
Posted by: Abdalla
from Minnesota
Length of ownership:1 month
I am happy with 23andMe because as a male it tells you your Maternal Haplogroup as well as your Paternal Haplogroup. Previously I tested with Ansestory DNA and their DNA report does not include your parent's Haplogroup.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting
on January 5, 2025
Posted by: Macky
from Charlotte, NC
Length of ownership:1 month
I really find it fascinating to learn where you are from. However, I felt like I’m paying a lot for partial info. In order for he to get more? I have to pay a lot more. Frankly? Times are tough and paying another 69$ or even 999$ is a bit much.
I’ll take the partial info and go from there.
I’ll take the partial info and go from there.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Worthy to the last penny
on January 5, 2025
Posted by: Yonopino
from Winchester
Length of ownership:3 months
I just loved the information I discovered and the overall presentation of the data. For me it was worthy down to the last penny
I would recommend this to a friend!
Written by a customer while visiting 23andme.com