Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Paid for 23andMe+ Premium but can't access benefit
on December 1, 2024
Posted by: ChrisB
from Ankeny, Ia
Length of ownership:1 month
I purchased + Premium but the app wants me to purchase this upgrade to gain access to the benefits
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointed
on December 2, 2024
Posted by: Brenda04
from Pennsylvania
Length of ownership:3 months
You have to pay to upgrade to see any results. Very disappointing and a waste of my time and money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
A bit disappointed
on December 3, 2024
Posted by: Whovian
from VA
Length of ownership:1 week
After paying for this services I learned of other sequencing firms that do more for less. A lot of the most prominent variants are not tested. Make it make sense.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
A bit underwhelming
on December 3, 2024
Posted by: DJ1078
from Orlando, FL
Length of ownership:1 month
The process of sending in my sample and getting the report was rather seamless. I appreciated the ease of use. However, the report was rather underwhelming. The DNA portion told me less than I already knew about my heritage. I believe it missed an area where many of my relatives were known to come from. The family tree feature is unusable, it mixed up my parents lines and can't be changed.
THe health portion didn't tell me anything.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy Peasy!
on December 4, 2024
Posted by: TexasKat
from Texas
Length of ownership:1 month
I bought the 23andMe kit. I followed the instructions, and it was so easy to do! Once the results were in, I got great information on other relatives and specific areas of the countries I thought my ancestors came from. Very fun.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great
on December 5, 2024
Posted by: Anonymous
from Dominican republic
Length of ownership:1 month
I make the purchase a month ago and im so glad i did
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Credi card
on December 5, 2024
Posted by: jimsan
from KY
Length of ownership:1 month
Have to put a credit card on file before they will show you the results you already paid for.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
I found my biological father
on December 5, 2024
Posted by: Tdb key
from Houston
Length of ownership:1 month
This was a gift for my mother-in-law. Little did she know it helped me find my father I was looking for for pretty much all my life. He didn't know I existed and he happened to protect the test so I know who my biological fathers and I also found that I had a half sister and a half brother. Wow! My daughter also took the test and she found cousins. It's a great way to start a family tree. I cannot say enough ❤️
I would recommend this to a friend!
Written by a customer while visiting 23andme.com