Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Too much up selling of additional features
on November 20, 2024
Posted by: RJB1954
from Danville, VA
Length of ownership:1 month
Okay I guess. My wife was much more interested in it than I am. The biggest complaint is the constant e-mails to buy more products. Also, when you go to the website to view your results, it is constant buy this and buy that.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Won’t give results
on November 30, 2024
Posted by: PopPop
from Florida
Length of ownership:3 months
They demand registering my credit card for future years. I am fully paid for the first year. They won’t give me results without registering credit card for the future.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Paid for 23andMe+ Premium but can't access benefit
on December 1, 2024
Posted by: ChrisB
from Ankeny, Ia
Length of ownership:1 month
I purchased + Premium but the app wants me to purchase this upgrade to gain access to the benefits
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointed
on December 2, 2024
Posted by: Brenda04
from Pennsylvania
Length of ownership:3 months
You have to pay to upgrade to see any results. Very disappointing and a waste of my time and money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
A bit disappointed
on December 3, 2024
Posted by: Whovian
from VA
Length of ownership:1 week
After paying for this services I learned of other sequencing firms that do more for less. A lot of the most prominent variants are not tested. Make it make sense.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
A bit underwhelming
on December 3, 2024
Posted by: DJ1078
from Orlando, FL
Length of ownership:1 month
The process of sending in my sample and getting the report was rather seamless. I appreciated the ease of use. However, the report was rather underwhelming. The DNA portion told me less than I already knew about my heritage. I believe it missed an area where many of my relatives were known to come from. The family tree feature is unusable, it mixed up my parents lines and can't be changed.
THe health portion didn't tell me anything.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy Peasy!
on December 4, 2024
Posted by: TexasKat
from Texas
Length of ownership:1 month
I bought the 23andMe kit. I followed the instructions, and it was so easy to do! Once the results were in, I got great information on other relatives and specific areas of the countries I thought my ancestors came from. Very fun.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great
on December 5, 2024
Posted by: Anonymous
from Dominican republic
Length of ownership:1 month
I make the purchase a month ago and im so glad i did
I would recommend this to a friend!
Written by a customer while visiting 23andme.com