Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Disappointed
on November 13, 2024
Posted by: Jenifromthablok
from San Diego
Length of ownership:3 months
You basically have to pay for anything over the most basic minimal data.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
I expected a bit more
on November 14, 2024
Posted by: Mistybw
from Texas
Length of ownership:1 month
I chose 23andMe because I would think more people trusted this company and there would be a greater chance that I could connect with possible family members. I didn't realize that most of the interesting or more detailed information came from surveys of other people with similar genetics. It's not as if they deeply researched my genetics and could tell me about personal interesting things about myself. I did find out I have a first cousin I have never met which is interesting. However, there's no way for me to ensure I get in contact with her. And I only have her initials to go by which is pretty disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Insights
on November 14, 2024
Posted by: Judy H
from Nevada
Length of ownership:1 month
The 12andMe+ Premium offered me insignificant benefits and insights into my genetics and other factors.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Confusing!
on November 15, 2024
Posted by: Slb223
from St. Louis MO
Length of ownership:3 months
Not sure how I bought this and don’t know how I access it.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Still better than doing it through GP
on November 16, 2024
Posted by: Systemtoo
from Santa Fe New Mexico
Length of ownership:3 months
My GP was uncomfortable interpreting genetic results and most things aren't covered by my insurance anyway. This is much easier than the way my husband did it even with insurance. Easier and cheaper and comprehensive. My biggest fear was disconfirmed and other things were found that I will discuss with my GP. I'm on the fence as to whether to tell her I had everything tested through 23andMe or just selectively report symptoms. Most of it could be predicted from my family medical history and/or appearance and behavior. However, I'm surprised how often these genetic predispositions pop into my mind. I really like knowing that some of these things traits have a genetic basis whether I see them in myself or not. By the way I want to repeat a quote from the veterinary behaviorist Ian Dunbar. Pet owner: My dog does XXX. Ian: train the dog. Pet owner: but what if it's genetic? Ian Dunbar: train harder! I'm aware of all the issues but decided it was worth it. Although I'm old so the legal protection doesn't matter and my daughter is young so the information will probably be out there by then including my husband's.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
The real deal
on November 19, 2024
Posted by: WolfClan66
from Minoa NY
Length of ownership:3 months
I bought this under 3 months ago and it's the best investment I've made this year.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Too much up selling of additional features
on November 20, 2024
Posted by: RJB1954
from Danville, VA
Length of ownership:1 month
Okay I guess. My wife was much more interested in it than I am. The biggest complaint is the constant e-mails to buy more products. Also, when you go to the website to view your results, it is constant buy this and buy that.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Won’t give results
on November 30, 2024
Posted by: PopPop
from Florida
Length of ownership:3 months
They demand registering my credit card for future years. I am fully paid for the first year. They won’t give me results without registering credit card for the future.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com