Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Still better than doing it through GP
on November 16, 2024
Posted by: Systemtoo
from Santa Fe New Mexico
Length of ownership:3 months
My GP was uncomfortable interpreting genetic results and most things aren't covered by my insurance anyway. This is much easier than the way my husband did it even with insurance. Easier and cheaper and comprehensive. My biggest fear was disconfirmed and other things were found that I will discuss with my GP. I'm on the fence as to whether to tell her I had everything tested through 23andMe or just selectively report symptoms. Most of it could be predicted from my family medical history and/or appearance and behavior. However, I'm surprised how often these genetic predispositions pop into my mind. I really like knowing that some of these things traits have a genetic basis whether I see them in myself or not. By the way I want to repeat a quote from the veterinary behaviorist Ian Dunbar. Pet owner: My dog does XXX. Ian: train the dog. Pet owner: but what if it's genetic? Ian Dunbar: train harder! I'm aware of all the issues but decided it was worth it. Although I'm old so the legal protection doesn't matter and my daughter is young so the information will probably be out there by then including my husband's.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
The real deal
on November 19, 2024
Posted by: WolfClan66
from Minoa NY
Length of ownership:3 months
I bought this under 3 months ago and it's the best investment I've made this year.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Too much up selling of additional features
on November 20, 2024
Posted by: RJB1954
from Danville, VA
Length of ownership:1 month
Okay I guess. My wife was much more interested in it than I am. The biggest complaint is the constant e-mails to buy more products. Also, when you go to the website to view your results, it is constant buy this and buy that.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Won’t give results
on November 30, 2024
Posted by: PopPop
from Florida
Length of ownership:3 months
They demand registering my credit card for future years. I am fully paid for the first year. They won’t give me results without registering credit card for the future.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Paid for 23andMe+ Premium but can't access benefit
on December 1, 2024
Posted by: ChrisB
from Ankeny, Ia
Length of ownership:1 month
I purchased + Premium but the app wants me to purchase this upgrade to gain access to the benefits
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointed
on December 2, 2024
Posted by: Brenda04
from Pennsylvania
Length of ownership:3 months
You have to pay to upgrade to see any results. Very disappointing and a waste of my time and money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
A bit disappointed
on December 3, 2024
Posted by: Whovian
from VA
Length of ownership:1 week
After paying for this services I learned of other sequencing firms that do more for less. A lot of the most prominent variants are not tested. Make it make sense.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
A bit underwhelming
on December 3, 2024
Posted by: DJ1078
from Orlando, FL
Length of ownership:1 month
The process of sending in my sample and getting the report was rather seamless. I appreciated the ease of use. However, the report was rather underwhelming. The DNA portion told me less than I already knew about my heritage. I believe it missed an area where many of my relatives were known to come from. The family tree feature is unusable, it mixed up my parents lines and can't be changed.
THe health portion didn't tell me anything.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com