Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
More than expected
on September 26, 2024
Posted by: Bapa
from Milwaukee Wisconsin
Length of ownership:1 month
Despite the lengthy processing time, the reports were outstanding, providing worthwhile detail. Have recommended to others already.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Not sure when I’ll see interesting info …
on September 26, 2024
Posted by: CLS213
from New York, NY
Length of ownership:1 month
Joined to be part of the database of people with lung cancer. No sign of when I’ll see that but have been constantly pitched to buy add on services.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very interesting and informative
on September 27, 2024
Posted by: DomSR
from Skowhegan Maine
Length of ownership:1 month
I wanted to get some background as to ancestry and general info
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
DNA Results
on September 27, 2024
Posted by: So What
from Colorado
Length of ownership:3 months
The entire reason for getting a DNA test done was to find true DNA results. The DNA results was incorrect
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
No new information
on September 28, 2024
Posted by: Cyndee
from Salem,OR
Length of ownership:1 year or longer
I’ve been told this isn’t accurate and is based on my surveys which told you your replies, I’ve learned nothing new at all, and received information about my ex stepmoms family only,who I could care less about as it was 60 yrs ago..
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Not so good
on October 3, 2024
Posted by: lucianosma
from Houston
Length of ownership:3 months
I've had a couple of bad experiences. First, it was necessary to resend my sample because something happened to the first one, which was frustrating. Now the health information doesn't appear in the report. It's discouraging to have problems and to have to send emails all the time, which take a long time to reply.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
I was surprised, at least in part
on October 3, 2024
Posted by: Le French Arteest
from Tampa, FL
Length of ownership:3 months
I never knew I was 34% French; it is sad the stigma us humans put on each other, is why that info was kept from me. The rest I already knew
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money
on October 4, 2024
Posted by: Celizabeth
from Bellville ohio
Length of ownership:1 month
I ordered the “health” version and it barely gives you any information. It tells you that you are negative for certain variants but then says there are other variants that they didn’t test for. I paid over 200$ for my husband and I and I am sooooo very disappointed. Barley gives you any information. Not sure how you can justify the price for these when you do the bare minimum on results. Was going to buy the other one but not now! I will never purchase from 23 and me again. Horrible experience. Really wish I could get my money back.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com