Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Not great
on March 13, 2017
Posted by: friendofthepeople
from New Mexico
Length of ownership:1 month
Too vague of a report, just suggested regions rather than being specific as to nationality.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 17, 2017
Thank you for your feedback. Our Ancestry Composition report will tell you what percent of your DNA comes from each of 31 populations worldwide. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
For a complete list of our 31 reference populations, visit: https://customercare.23andme.com/hc/articles/212169298
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
For a complete list of our 31 reference populations, visit: https://customercare.23andme.com/hc/articles/212169298
Written by a customer while visiting 23andme.com
Customer Rating
5
You are never to old to learn
on March 13, 2017
Posted by: Anonymous
from Charleston, WV, United States
Length of ownership:3 months
I have learned a lot about myself. Who would have ever known that a person my age could still be finding out about my heritage. I never knew most of what was found in my report. Amazing.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing. I could trace some of my ancestors
on March 13, 2017
Posted by: Sonia
from Miami, FL, United States
Length of ownership:3 months
Amazing this product gave me the opportunity to trace ancestors from Countries I couldn't imagine. Thanks.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Broad generalizatons
on March 14, 2017
Posted by: Anonymous
from Seattle, WA, United States
Length of ownership:3 months
23andMe uses something specific (your saliva) to give you broad generalizations about your heritage. It is overpriced at $100. It may be amusing to recite the findings at a gathering of friends, but that is about all. It leaves you short on talking points.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 17, 2017
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
5
Welcome to Me!
on March 18, 2017
Posted by: SylvieLV
from Las Vegas
Length of ownership:3 months
I received 23andMe Ancestry and Health as a gift from a dear friend. She knew that I had a keen interest in knowing who I was and about my ancestors. She also knew that I did not have any relatives from whom I could gain this information. It was exciting to complete the kit, to send it off, and to receive my Reports. Wait, I am not Norwegian? I am 59.6% British and Irish! That explains my many trips to and love of Britain and Ireland! I am so very happy to have been enlightened with the keys to my DNA, to ME.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I found my birth family!
on March 20, 2017
Posted by: New Daughter
from Reno, NV
Length of ownership:6 months
Because of "23andMe" and my DNA testing, I have found my biological mother, sisters and brother, and lots of cousins, Aunts and Uncles! I was adopted and didn't know until adulthood. I have spent nearly 10 years looking for any sign of a bio-family. Fortunately, my "new" Nephew also did testing and we found each other and share quite a bit of DNA. I will be visiting my 80 year old mother and the rest of my family this week! Thank you!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Genetic health tests not accurate
on March 20, 2017
Posted by: Bagley
from Utah, United States
Length of ownership:3 months
The ancestory stuff was interesting, but genetic data on the health side was inaccurate for me, as I have cystic fibrosis and it reported I did not.
I would recommend this to a friend!
Response from 23andme.comBy Customer Care, March 22, 2017
Providing each and every one of our customers with accurate data is a top priority for 23andMe. We'd like to look further into this. A Customer Care agent will follow up with you shortly via email.
Written by a customer while visiting 23andme.com
Customer Rating
4
Ancestry was very interesting
on March 20, 2017
Posted by: Millie
from Mo
Length of ownership:3 months
I did the Ancestry + Health but feel like the health didn't tell me enough I didn't already know about myself, like being able to smell asparagus in other's urine. But I enjoyed the ancestry and some of the insites they give. Also was able to get my Raw Data and plug it into another site to look for mutations that can cause other health issues.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com