Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
1000000% HAPPY
on September 16, 2024
Posted by: Angelina Marie
from South Carolina
Length of ownership:3 months
I found and met my half sister . We are currently waiting on results for our mom’s test to confirm . I recommended it to my potential half brother on my father’s side as well ! my sister and I purchased our mothers
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Not what I expected :-(
on September 17, 2024
Posted by: dmn555
from Tel Aviv
Length of ownership:1 year or longer
The results I got are very generic and can easily be based on the preliminary questions I answered.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
A little disappointed
on September 17, 2024
Posted by: Ldance
from Utah
Length of ownership:3 months
I bought this particular test because I was told it would give me information about the MTHFR family of variants. None of that information ended up being included and the raw data is u readable to the lay man. Also, a good amount of the information I desire is only available if you upgrade to a premium subscription. Wish I would have known all of that before I bought this particular test.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great
on September 17, 2024
Posted by: F Edward
from NJ
Length of ownership:1 month
Happy that I got to find out much more about my self
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Little value in the data and insights
on September 17, 2024
Posted by: bdhsayshi
from Philadelphia, PA
Length of ownership:1 month
My motivation for doing 23&Me was to support research rather than uncovering more about my heritage or predisposition to certain health concerns. So in that sense, I was satisfied. While mildly entertaining, the data and insights are VERY suspect. Just about any trait with a high rate of prediction was wrong compared to my actual traits. Ancestry info was also slightly different than documented family history. I'd hope others do it to advance clinical research and scientific innovation, but I cannot say I'd recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
They never gave me my sub
on September 17, 2024
Posted by: Jharr23
from Austin, TX
Length of ownership:3 months
They never gave me my subscription, responded to my inquiry about my subscription saying that "it's a separate paid subscription" with a link to checkout and purchase it, and then they had the audacity to send this email asking me to review the wonderful subscription I purchased with my kit that they tell me I don't have. I do not recommend this site or its service. There are too many other services and I think TellMeGen was better all around.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Poor product, useless
on September 18, 2024
Posted by: ling
from seattle
Length of ownership:1 month
Need to pay extra if you want to explore basic info
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Amazed at the nationalities I am.
on September 18, 2024
Posted by: Kathiep
from Kentucky
Length of ownership:1 month
So glad I bought this . Learned a lot.
Amazing what a little spit can do.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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