Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Unspecific
on September 13, 2024
Posted by: Mel0513
Length of ownership:1 month
I bought this for me and my husband but his turned out very detailed since his origins were mostly European. My result were very lackluster in comparison, it’s confusing being broadly generalized in all of my results. I hope that with more people trying this out, my results can become clearer.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Missing some of the advertised information
on September 13, 2024
Posted by: JLR846
Length of ownership:3 months
We got the DNA Information but we're expecting “health” information that was supposed to come with the more expensive kit. I can’t find it.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not very informative
on September 13, 2024
Posted by: Nancy00765
from WI
Length of ownership:1 month
It took forever to get and was not very informative at all. I was trying to really trace my ethnicity and they combined results by says British and German %. How do I know how much of each?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Timeline
on September 13, 2024
Posted by: Sands
Length of ownership:3 months
Took way too long to get 100% of where I know my parents immigrated from. Portugal has roots in other parts of Europe, so I know my ancestry goes beyond Portugal. But a waste of $
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Not user friendly
on September 13, 2024
Posted by: Strascyn
Length of ownership:1 month
I purchased this very expensive dna and so far I don’t see why, because I haven’t found anything helpful. I’m 75% Hispanic and my dna doesn’t show that at all. Something is not working correctly.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Not much impressed
on September 13, 2024
Posted by: Dorjeri47
from Florida
Length of ownership:1 month
My dna did not make much sense, I had done another one before was much better
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Would like more ancestry information
on September 14, 2024
Posted by: Liz4
from Tryon, NC
Length of ownership:1 month
I was interested in finding ancestors. Some information given is helpful but I was not able to trace my family tree further than I already have.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very revealing
on September 14, 2024
Posted by: bob 77
from Clovis California
Length of ownership:3 months
Be aware it about a month and a half. Its worth the wait. I saw things about my background even my mother didn't know. I'm very pleased with the results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com