Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Still on the fence
on September 6, 2024
Posted by: Harrys 5th
from Chelsea - NY
Length of ownership:1 month
Just got results about a month ago- navigation to my relatives is not as easy as assumed and comparably to competitors . Overall interface still learning not as intuitive as I assumed it would be.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Features
on September 6, 2024
Posted by: Liligifts
from Brooklyn, nY
Length of ownership:6 months
Was given as a gift.. first try was unsuccessful, redo was fine.. not totally what I expected.. it was vague not very detailed.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Won't leave me alone!
on September 7, 2024
Posted by: Joe Blow
from Smell LA
Length of ownership:1 month
I didn't sign up to get a constant stream of emails. I don't need to see 23andMe emails every day!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not enough info
on September 9, 2024
Posted by: Johnnyb
from San diego, ca
Length of ownership:1 month
Honestly I was expecting more out of this for what was paid I was doing DNA testing trying to research who my father is and I have all these distant relatives but none of that ties in to help me and so far none of these people are connecting with me as well and then there's only two family members that show up on my mother's side who I'm already aware of I don't know I guess I was just expecting more and I don't think it's fair to have to do a membership to get more details for closer relatives that should have been that should have been disclosed at the beginning before purchase
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Just what I wanted to Know!
on September 9, 2024
Posted by: AngieMcD
from West Orange, NJ
Length of ownership:6 months
I bought this and the process was easy and informative. All the information I wanted to know. I highly recommend this!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Got What We Wanted With Good Communication
on September 11, 2024
Posted by: revteach
from Myrtle Creek, OR
Length of ownership:1 month
We were curious about doing an ancestry service. This satisfied our curiosity. Great communication but too many ads for additional services not desired.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Vague and Made up Results
on September 12, 2024
Posted by: RippedOffMike
from Mobile, AL
Length of ownership:3 months
I am going to keep this short. I am Native American and not one finding said anything about NA ancestry. My grandfather and grandmother were 100% Navajo and Creek on my dad's side. My mom has 100% Apache on her father side. The results came back I was Irish and British lol. They get passed the huge discrepancy by stating it is a test of where old dna from before your actual lineage came from matches with CURRENT members DNA. So technically they are saying one they can't actually pull your true recent dna. Second they can only give you hits on DNA from current and past tested members. So they can literally just send you results with a vague and common ancestry line and say it relates because it was your line from say 1,000 years ago.I would relate it to paying a psychic to read your fortune and they give you a reading using knowledge they can see in front of them and common key words that could literally pertain to anyone. Like " One day you will meet a mate. You will have success at some point in your life that will change things for you." Do not waste your money if you actually want to know what you are and where you came from because they do not know and will just fabricate what could be your lineage from caveman days.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Easy to submit my DNA
on September 12, 2024
Posted by: DH or Butch
Length of ownership:1 year or longer
I submitted my DNA to you over a month ago and I haven’t heard or seen anything since!
I submitted my DNA to Ancestry almost 2 years ago with no response!
I submitted my DNA to Ancestry almost 2 years ago with no response!
Written by a customer while visiting 23andme.com