Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
A lot of info
on September 1, 2024
Posted by: Halfcent59
Length of ownership:1 month
I found my bio dad after 65 years and 4 half brothers. At least I know where I came and who I take after.
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting, but oversold.
on September 1, 2024
Posted by: Lbartman55
from Poulsbo, WA
Length of ownership:1 month
I bought the premium package. It does provide more info than the Ancestry package. There is a lot of new information I was unaware of. But I find it irritating that a lot of the depth on health indicators requires another significant investment. And you then get solicited regularly to upgrade.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Deceptive marketing
on September 2, 2024
Posted by: Riki
from Utah
Length of ownership:1 month
You learn extremely limited information about your ancestry and health with the initial test. Spent another $150 ish for details about my health that I would have assumed were included in the original purchase and even then there is still a ton of information that is kept behind yet another pay wall. What a joke. If I could go back and save all of my money I would.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Horrible Experience!
on September 2, 2024
Posted by: Irked in California
from Fresno CA
Length of ownership:1 month
My family bought me this as a gift. Even though it’s paid for I can’t access my results. They require you to give your credit card info to access their report. IT’S PAID FOR! I contacted customer support but they gave me the run around and refused to provide what my family had already purchased until I gave them my credit card too. What a complete rip off and scam to try to get you to give your financial details.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on September 3, 2024
Posted by: CScott1952
Length of ownership:1 month
Very disappointed with results from this company. Will cancel my subscription.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Not what I expected
on September 3, 2024
Posted by: jca61
from Quito;Ecuador
Length of ownership:1 month
The information provided by the results does not seem very credible
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Must Pay Extra to See All Results
on September 3, 2024
Posted by: Kim66
from Oklahoma City, OK
Length of ownership:1 month
You must purchase the premium membership to view things that would be of importance to most people. Disappointed that this was not prominently disclosed prior to purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
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on September 4, 2024
Posted by: Dimon
from Israel
Length of ownership:1 month
Not complete information for the mony I paid.------
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com