Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,668 Reviews)
Rating breakdown 5,668 reviews
5 Stars
3,013
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,930 out of
5,403)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Scam
on August 25, 2024
Posted by: none 1
from Wisconsin
Length of ownership:3 months
I received this as a gift. I sent the sample in and when I tried to review the results they prompted me to upgrade to the premium package and asked for a payment method. I do not want the premium package and I never have seen the results. I see this product as some type of scam. I would not recommend this product to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the price
on August 28, 2024
Posted by: VickyP
from California
Length of ownership:1 month
You answer all the questions and they give you what you already know.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
The product was thorough and accurate!
on August 28, 2024
Posted by: Casey38
from Chicago, IL
Length of ownership:1 month
I purchased it 2 months and got the results a month later. The data was accurate and recommend!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on August 28, 2024
Posted by: Terminator
from Texas
Length of ownership:3 months
This was nothing I expected and I feel like it was a complete waste of time and money. Don’t do it just save your money is not worth it
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Nothing compared to ancestory.com
on August 28, 2024
Posted by: RebeccaS
from Portland, OR
Length of ownership:1 month
Ancestory gave me better data and more data related to my health and genetics. I am so disappointed with my health purchase and feel like I wasted my money. I have a large array of health issues and wanted more health specific information. I was inspired by my mother’s test results which she got for free from 23 and Me because of her Parkinson’s disease. My test looked like a joke compared to hers. It felt like a bait and switch to see the difference.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome!
on August 29, 2024
Posted by: jbaranski
from Greensburg,PA
Length of ownership:1 month
I bought this a little while ago. I was kept up to date with current statuses and changes. Great navigation on the app and very well put together!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Disappointed About Pricing
on August 29, 2024
Posted by: Al Lu
Length of ownership:1 month
I purchased the basic package on sale on Amazon. Unfortunately when I did decide upgraded my account, I didn't qualify for the plus one year free membership. Even though it was the same price as without and the special offer at the time. I called customer service a couple times about it and there was nothing anybody could do to help.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Okay
on August 31, 2024
Posted by: Slibs
from Chicago
Length of ownership:1 month
Ancestry results were not very specific. It just gave a general area of where my family is from like Europe. I wish it was more specific to what country within Europe. Overall it was okay. Nothing I didn’t already know.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com