Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Completely Bogas
on February 20, 2017
Posted by: MikeO
from The Villages, Fl
Length of ownership:3 months
The review was inaccurate. A waste of time and money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 22, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports. If you have questions about specific reports, you can interact with 23andMe customer care by clicking on the Help link in your 23andMe account.
Written by a customer while visiting 23andme.com
Customer Rating
1
?????
on February 23, 2017
Posted by: chasbo
from Tyler, TX, United States
Length of ownership:6 months
about like a fortune teller of old.....ask questions ...get answer...then give answer back to particapant
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 1, 2017
Thanks for your feedback. Your genetic analysis results are not connected to or derived from your survey answers. The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe.
Participation in surveys is completely voluntary. Choosing not to participate will not affect access to your genetic data or use of the 23andMe service. Even if you have given consent to participate, you are not required to take the surveys; you may choose to take all, some, or none of the surveys. You can opt out of participating in research at anytime by navigating to your Account Settings page.
Participation in surveys is completely voluntary. Choosing not to participate will not affect access to your genetic data or use of the 23andMe service. Even if you have given consent to participate, you are not required to take the surveys; you may choose to take all, some, or none of the surveys. You can opt out of participating in research at anytime by navigating to your Account Settings page.
Written by a customer while visiting 23andme.com
Customer Rating
5
Knowledge
on February 26, 2017
Posted by: MaMa Jo
from Willis, TX, United States
Length of ownership:3 months
I was adopted. I now have children and a grandchildren so it is nice to share this info with them. There was a disagreement about which of two men could be my father and you'll were able to answer that for me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Indepth research
on February 26, 2017
Posted by: DEBORAH
from Crestline, CA, United States
Length of ownership:3 months
I'm extremely excited about mine and my husband's experience with 23 and me. My brother and I also were comparing our results. It's fascinating to see what different results have occurred. The effort that has been put into this service, was so involved and must've taken quite awhile. I'm grateful for the all challenges and research.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Exciting to get my ancestry results
on February 27, 2017
Posted by: HJO Records
from Michigan, United States
Length of ownership:1 week
Overall I was very happy with my experience, and the report on my ancestry was very interesting and informative. It took a little longer than expected to get my results, and I received quite a few other emails trying to get me to do other surveys, but other than that, it was a good overall experience and I would recommend it to friends and family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Good idea very limited results
on March 3, 2017
Posted by: Bob7910
from Vero Beach, FL, United States
Length of ownership:1 month
Very limited information.I didn't learn anything that was worth while
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of Money!
on March 5, 2017
Posted by: KimU
from Niceville, FL, United States
Length of ownership:3 months
For $199 I received little information. I am thoroughly disappointed.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 9, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
1
Don't waste your money on the health part
on March 5, 2017
Posted by: Anonymous
from Shakopee, MN, United States
Length of ownership:3 months
The ancestory info is great. All the other reports are pretty dumb.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 9, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com