Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Interesting information
on June 17, 2024
Posted by: Rodney55
from Mt Vernon, Ky
Length of ownership:3 months
I bought the serviced to confirm my Irish ancestry which it did. However I guess I had unrealistic expectations because I was expecting a lot more information. But I realize the information is limited to the pool of people who have participated
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Very Disappointing
on June 19, 2024
Posted by: VERY DISAPPOINTED
from TEXAS
Length of ownership:1 month
I bought this to learn more about my family tree & ancestors . Learned NOTHING.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting but a bit expensive for what you get
on June 20, 2024
Posted by: Mikky
from Ashland city Tn
Length of ownership:3 months
I did expect more detailed answers as far as family history but otherwise I liked it
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
The book that I bought from you is great
on June 20, 2024
Posted by: Jim Bower
from Nampa, Idaho
Length of ownership:1 month
I can't wait to get my book that I ordered from you.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Money Grab ...
on June 20, 2024
Posted by: Deebles62
from USA
Length of ownership:6 months
I paid for a kit. Sent in my sample. Received notice that my data was ready to review. HOWEVER. I can only view my data if I provide a credit card for renewal purposes next year. NOPE. not going to happen. I paid for my tests and I expect the results to be given to me without providing a credit card.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
A bit confused
on June 21, 2024
Posted by: Dontwanttotell
Length of ownership:1 month
Thought I was paying to get upgraded to premium when I paid $125 on top of the basic traits pack. The last email I got (asking to leave a review here) said that I did indeed become a premium member. However, I still don't see the "Historical Matches" option available to me, and looks like now they are also asking to pay $69/year on top to make this feature available to me. I'm confused. Liked my basic "traits package," but anything on top of that quickly gets confusing.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
I paid for the premium package not getting it
on June 21, 2024
Posted by: Viking 1962
Length of ownership:1 month
I am not happy with the service. I paid for the premium package and they want me to upgrade everything. I paid around $125 and I have to upgrade to get my results??? Very little family information. I will not recommend
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very informative
on June 22, 2024
Posted by: Annemarie
from East bethany , ny
Length of ownership:1 week
I bought this and the features and printout are amazing
I would recommend this to a friend!
Written by a customer while visiting 23andme.com