Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,675 Reviews)
Open Ratings Snapshot
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,934 out of 5,409
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Complete report, was very satisfied
on June 3, 2024
Posted by: Cdub
from Antwerp, Ohio
Length of ownership:1 month
After a few bugs in the system, i have throughly respected the products and their services
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Good
on June 4, 2024
Posted by: Marmar
from Lake Dallas, Tx
Length of ownership:1 month
Bought this a month ago. I’m glad I did. I glad I received it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Not where I really thought it was.
on June 5, 2024
Posted by: Chell
from Florida
Length of ownership:1 month
Not really what I thought it was. I thought it would have my parents DNA you gotta pay extra uncalled for thank you
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Interesting
on June 5, 2024
Posted by: Beau
from Frisco tx
Length of ownership:1 month
It was easy to understand. But when you email or message people they don't connect. I would like to find my father..I'm closer but not there.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Easy to use but advertising is misleading
on June 5, 2024
Posted by: Jjk24
from Indiana
Length of ownership:3 months
The kit itself is super easy to use. I bought the health+ancestry and was excited to see all the different reports. Except a lot of the reports are hidden behind a paywall and you can only access them with a subscription. Won’t be recommending the health+ancestry to anyone, but the ancestry alone instead.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Tests for family
on June 6, 2024
Posted by: TheGreatestGrandma
Length of ownership:1 year or longer
The health test combined with finding family is great.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great outcome!
on June 6, 2024
Posted by: Anonymous
from North Carolina
Length of ownership:1 week
Thankful for this because we have found my mom’s biological family! Her adoption was closed and I had my DNA match with people on her side.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Waste of money
on June 6, 2024
Posted by: Wilvet
from Sacramento ca
Length of ownership:6 months
Very general info. Lumped in Germany and France.
Said I was English (I'm not), and added English to Irish and Scottish.
What percentage of each. Very disappointed.
To top it off they were asking for info on my parents and grandparents.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
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