Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great information
on December 14, 2023
Posted by: AVenger447
from Fort worth,TX
Length of ownership:1 month
I am pleased with results Very interesting to read
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Forced to purchase
on December 20, 2023
Posted by: Jenny2023
from Colorado
Length of ownership:1 month
I am enjoying my DNA analysis results, but it was absolutely ridiculous that you forced me to enter a credit card number and enroll in a premium subscription before I was allowed to see the results I purchased with my kit. There was no option to decline. I paid for the kit for the purpose of seeing my results, not for the opportunity to mail you my saliva. It is in your interest only, and not mine to require my credit card number after I had already paid for the kit. Perhaps you would like me to forget to cancel, or perhaps you'd like to link my card number to my phone app and my DNA results? Either way, I was very angry when you gave me no option to see my results without first entering my card information.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
The one thing I wanted I can’t access!
on December 20, 2023
Posted by: Elferz415
from Salyer California
Length of ownership:1 month
Why is t my raw data available? This is the sole reason I wanted this test!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
23 & me
on December 21, 2023
Posted by: Red55
from Texas
Length of ownership:3 months
I have enjoyed reviewing this material . Was surprised by some. A few wrong things such has said I didn't have red hair but I do
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Waisted my time and money.
on December 22, 2023
Posted by: TMPacker
Length of ownership:1 year or longer
Didn’t tell me anything new and almost all of the traits it said I have are completely wrong. Don’t waist your money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great medical information
on December 23, 2023
Posted by: DrNurse2007
from Conway, AR
Length of ownership:3 months
My medical results showed increased risk for 4 conditions of which I had 3. I was greatly reassured that I am not at increased for many life threatening conditions.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Good product
on December 26, 2023
Posted by: ShereeH
from Lake Charles, Louisiana
Length of ownership:1 month
I'm glad I purchased it. It would be nice if you would lower the cost so more people can afford it. I've had a niece and a nephew I didn't know I had come forward! Fun!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointed not able to download raw data
on December 26, 2023
Posted by: jen123
from TN
Length of ownership:1 month
I was only interested in using 23andme to obtain raw data about my genetics. I was very disappointed to learn once my results came back that they have disabled this feature.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com