Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,668 Reviews)
Open Ratings Snapshot
Rating breakdown 5,668 reviews
5 Stars
3,013
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product. 
(
3,930 out of 5,403
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2 out of 5
2
Its ok
on November 16, 2023
Posted by: AM385
from California
Length of ownership:1 month
I guess I was expecting to have more in depth information rather than generic this and that. A little disappointed for the cost.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
No new information
on November 22, 2023
Posted by: Plok
from Raleigh, nc
Length of ownership:1 month
I haven't learned anything about my ancestry. For health, it failed to show that i have adrenomyeloneuropathy.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Features
on November 24, 2023
Posted by: Juan17
from Brighton, Colorado
Length of ownership:1 week
I am new to 23 & Me so I haven't opened all areas yet. I was surprised that there was a membership charge.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Interesting
on November 26, 2023
Posted by: Kjlargo
from St Pete Beach, Fl
Length of ownership:1 month
Very informative & surprisingly accurate in details that are intriguing
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
WASTE! Thought it'd be better
on November 29, 2023
Posted by: katie13
from chicago
Length of ownership:1 month
I bought this because i had heard a family member did it a couple years ago. Turns out they didn't use this site. Anyways, I got my results quicker than they said I would, which was nice. But almost half of the things they reported I may or may not be likely to get was incredibly wrong - it's almost like they just used my answers to the questionnaire and flipped them. I honestly would recommend using Ancestry DNA over this because you'll have a greater chance of finding your relatives and history. Truly a waste of money
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Super Fun
on December 4, 2023
Posted by: Wick
from San Francisco
Length of ownership:1 week
My folks wanted me to get one and I had fun with the results
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great!
on December 5, 2023
Posted by: Liz P
from Centennial, Colorado
Length of ownership:1 month
I am extremely excited about finding out other family ties and health information
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Does not meet my expectations.
on December 11, 2023
Posted by: Expectations not met
from Southern Nevada
Length of ownership:1 month
I connected with two people and I still can't see there family tree.
I don't get notices when a new relative is discovered.
I find that I get more information and photos from Ancestry.com.
I bought kits for my wife, son and brother as well. They are afraid to register and use them because of your sensitive data leak. They won't use them and now I'm stuck with unused kits.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
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