Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,668 Reviews)
Rating breakdown 5,668 reviews
5 Stars
3,013
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,930 out of
5,403)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Generic
on October 27, 2023
Posted by: Trey3
from Nevada
Length of ownership:1 month
Information seems very basic and health recommendations are generic. Don't feel like it's worth the $.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Great, interesting concept - misleading marketing
on October 28, 2023
Posted by: Just me 123
from Maine
Length of ownership:1 year or longer
Do not appreciate the learning after purchasing that i can't view reports i paid for without reaching out to customer service first. Not everyone wants to give their credit card number for storage. Prime example, you had a data breach not even two weeks after i signed up. . !
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Can’t be confident
on November 1, 2023
Posted by: Andulou
from Savannah ga
Length of ownership:3 months
I was excited to go through the information but was troubled by the nationality information that basically denied my German heritage. My father was second generation as his father and his grandparents came from Germany. There is plenty of genetic validation of him being my father, and virtual certainty of his heritage. So what could be wrong?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting
on November 2, 2023
Posted by: Boots17
from Emporia,Va
Length of ownership:6 months
Got this a Christmas gift, and just completed itt.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Shocking results!
on November 10, 2023
Posted by: abbi7
from Nebraska
Length of ownership:1 month
I was thrilled when I received my results from 23 and me. I wanted to know about my ancestors and where my roots came from. My great grandfather was adopted. My other grandfather never spoke where he came from. That is why I decided and took the test. Not only they gave me very insightful information about my ancestors but they also provided me with valued information about my health and my predisposition to sicknesses. They also told me if I was a potential carrier of any genetic disease. They give you information of how you look like and what is the percentage you have to have “dimples”, “blue eyes”, etc. With the yearly subscription you get more updates about your DNA. They don’t stop working to continue providing information about yourself. This was the best purchase I could ever make. And I am so happy I can pass down what I have learned about my roots and my ancestors to my children.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Better link to family trees needed
on November 10, 2023
Posted by: Hockey6931
from Arizona
Length of ownership:1 month
I had hoped that my linked family tree could populate 23 and me projected tree.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Okay
on November 11, 2023
Posted by: skttlbabe
from Idaho
Length of ownership:1 month
The ancestry was fun to see but the family tree it showed was definitely inaccurate. It showed my grandparents with more kids that had children that aren't even real first cousins. That was disappointing and very confusing at first. Fi ding out my heritage was cool though. Hopefully that's accurate.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Nothing I did not know from another company
on November 15, 2023
Posted by: Drew in Miami
from Miami, FL
Length of ownership:1 month
I like the information provide, but a previous company provided the same thing. I had hoped for more news. Additionally, I "really" dislike being bombarded by emails and pop-ups to buy new products even after I have already done so. This hyper-marketing is too much.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com