Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,668 Reviews)
Rating breakdown 5,668 reviews
5 Stars
3,013
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,930 out of
5,403)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Amazing features ‼️
on October 10, 2023
Posted by: Eazy1
from New Orleans
Length of ownership:3 months
It was a very easy process and keeping you updated with the process
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Concerned about data security
on October 11, 2023
Posted by: BAKA
from Connecticut
Length of ownership:1 month
I was very happy with the test results until this latest data breach. Now I’m very concerned about my information getting into the wrong hands.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
I should've done this sooner.
on October 11, 2023
Posted by: Sybclo101
from Newport Michigan
Length of ownership:1 week
I bought the complete package with membership ,and I'm glad I did, each time. I go back in ,and look at it again. I Find more relatives, and where we all came from. I am hoping to connect directly to some relatives. I've had it a couple of weeks now. And I find it extremely interesting, and I haven't even explored all the features.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
poor
on October 14, 2023
Posted by: Paula63
from Lexington, KY
Length of ownership:1 month
i had already purchased one year in advance. couldn't get into my results until i added a cc. have not received any closer relative than a 2nd cousin. i am not recommending this to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Full of Surprises!
on October 17, 2023
Posted by: Lorraine713
from Orange County California
Length of ownership:1 month
My adult son had been asking me to do this for over 10 years. He wanted more specific info on my DNA, since his father passed when he was still in school and they did not have much of a relationship. There was no one to ask on dads side of the family. It gave him and I clarity as to our roots.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
It didnt teach me anything, website is terrible
on October 18, 2023
Posted by: shotziepa
from West Chester, PA
Length of ownership:1 month
Bought it thinking id learn some cool things about myself. I really didnt. The relatives part wasnt profound either. Mostly the website sucks and you really need to work hard to find the info you are looking for. They def need a user experience co to come in and teach the scientists how to relate information to a non scientist user. I have an extremely high IQ and even i had to really concentrate to understand things.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Data breach
on October 22, 2023
Posted by: Grievance
from New Hampshire
Length of ownership:1 month
You should be refunding my money since you have a lawsuit against the company for a data breach of genetic information. Who knows who has my most sensitive information now. Unbelievable.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Unhappy
on October 22, 2023
Posted by: Ron chiodini
from St. Louis mo
Length of ownership:1 month
I guess if more people were tested it would help. Most of what was reported was all we knew prior
Written by a customer while visiting 23andme.com