Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,675 Reviews)
Open Ratings Snapshot
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,934 out of 5,409
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
A lot of information.
on May 31, 2023
Posted by: Carol1962
Length of ownership:1 month
My daughter bought this for me and I am so glad she did.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Forced Subscription...
on June 3, 2023
Posted by: paco1234
from Hsv, AL
Length of ownership:3 months
Not happy at all about the app forcing me to subscribe and giving up CC information after paying $150. No clear option to not subscribe. Inconvenience and kinda Bait and Switch.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Expected more
on June 6, 2023
Posted by: Joujou
from Dallas
Length of ownership:3 months
Expected more detailed details and not having to pay more. Also lots of surveys isn’t the test results there to clear that up.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great product
on June 8, 2023
Posted by: Jaco
Length of ownership:1 month
I love this found an old friend of my moms she hadn't heard from in 20 years didn't even know we were related. Wasn't looking for anything specific was wondering where my people came from. Got that and alot more with the health info. I'd suggest everyone do this. Love it. I am buying for my entire family ans extended relatives
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Brings answers to a lot of questions!
on June 17, 2023
Posted by: Karo
from Houston, Texas
Length of ownership:6 months
I got this because I was interested in finding out where my family was from.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Excellent matches
on June 18, 2023
Posted by: debwo58
from Star Valley, Arizona
Length of ownership:3 months
I had my DNA test done 6 weeks ago. Excellent matches of finding a half brother I didn’t know about, along with his daughter my half niece.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great product
on June 19, 2023
Posted by: Carol70
from Florida
Length of ownership:1 month
I am so glad I bought this product. I have gotten so much insight from it. Super easy to do, and so fun getting so much info into my life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Not impressed
on June 22, 2023
Posted by: Tammyg
from Massachusetts
Length of ownership:1 month
I did this because I found out I was adopted later in my life. It was a secret a lot took to their grave. I really haven’t found out much that I hadn’t discovered myself thru 23 and me. Moat let I wanted to know health but again have t learned anything new . So I don’t know if I recommend it to anyone else going forward.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
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