Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,675 Reviews)
Open Ratings Snapshot
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,934 out of 5,409
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Great service
on May 15, 2023
Posted by: Teresag
from Show low, AZ
Length of ownership:6 months
I got a kit for a Christmas present. I had a problem and customer service resolved it. Learning where I come from and all the people I'm related to has been an open eye experience. I like everything about 23 and me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Amazed
on May 16, 2023
Posted by: Ihg4life
from Big Spring TX
Length of ownership:1 month
I wish I would of done this a long time ago. I've learned so much . Thank you
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very exciting
on May 16, 2023
Posted by: Matthew P
from Saint Charles, Missouri
Length of ownership:1 month
I’m adopted and I did this to find out where I came from, I found out health issues, where I came from and that I have a half sister!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
A great wealth of useful information!
on May 22, 2023
Posted by: 7dream
from New Hampshire
Length of ownership:1 year or longer
The 23 and Me kit was a gift from my cousin. It was a wonderful surprise
and I appreciate all the information that it has provided with DNA and Health.
The list of DNA relatives, especially has provided diverse information about ethnicity and location. I am beyond grateful to my cousin for this thoughtful birthday gift!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Can't believe the results
on May 22, 2023
Posted by: Bighillbilly
from Springfield MO
Length of ownership:1 month
How is adopted at 3 weeks old and know nothing about my family finally I decided to do 23andMe based on what my non-biological adopted brother had found.
I'm amazed at how accurate the DNA was on some of the traits that I have and it came up with. But the most exciting thing is I have found that I have seven half brothers and sisters a family I've always desired to have. This weekend I get to meet one of my brothers and one of my sisters for the first time in 57 years.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Ancestry Comparison
on May 23, 2023
Posted by: jodiw
from Myrtle Beach, SC
Length of ownership:6 months
Has slightly different DNA results than Ancestry, found out I had some Middle Eastern heritage less than 2% that Ancestry doesn't show. Also is more popular with my UK and Canadian relatives than Ancestry! I like both equally, they have different benefits.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Genetics
on May 24, 2023
Posted by: WCBall
from Texas
Length of ownership:1 month
I appreciate the findings in my DNA, and was not surprised. However, I expected to find more from my father. Also I expected more concerning my ancestry, but was disappointed. The product did concur with my medical doctor's evaluation.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Great info but wish it was more interactive
on May 31, 2023
Posted by: CB328
from Boston, MA
Length of ownership:1 month
This is a really great product in that I it was easy to use and understandable. It gave me a lot of fun and interesting information and confirmed some interesting family details and dna connections. The family tree feature is also easy to use. I do wish that the product results / site was more interactive. There is nothing to keep people coming back and no 'new relatives' notifications, so although I was excited to make new connections, nobody responded to any of my msgs or invites because they got their info over 6 months ago and haven't been back since. It would be great if there was a way to keep people involved and coming back so that there is more connection opportunities. I am doing ancestry as well for this very reason. That being said, the product is overall a great tool and I would definitely recommend it and I feel I made a good choice.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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