Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,668 Reviews)
Rating breakdown 5,668 reviews
5 Stars
3,013
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,930 out of
5,403)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Genetics
on May 24, 2023
Posted by: WCBall
from Texas
Length of ownership:1 month
I appreciate the findings in my DNA, and was not surprised. However, I expected to find more from my father. Also I expected more concerning my ancestry, but was disappointed. The product did concur with my medical doctor's evaluation.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great info but wish it was more interactive
on May 31, 2023
Posted by: CB328
from Boston, MA
Length of ownership:1 month
This is a really great product in that I it was easy to use and understandable. It gave me a lot of fun and interesting information and confirmed some interesting family details and dna connections. The family tree feature is also easy to use. I do wish that the product results / site was more interactive. There is nothing to keep people coming back and no 'new relatives' notifications, so although I was excited to make new connections, nobody responded to any of my msgs or invites because they got their info over 6 months ago and haven't been back since. It would be great if there was a way to keep people involved and coming back so that there is more connection opportunities. I am doing ancestry as well for this very reason. That being said, the product is overall a great tool and I would definitely recommend it and I feel I made a good choice.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
A lot of information.
on May 31, 2023
Posted by: Carol1962
Length of ownership:1 month
My daughter bought this for me and I am so glad she did.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Forced Subscription...
on June 3, 2023
Posted by: paco1234
from Hsv, AL
Length of ownership:3 months
Not happy at all about the app forcing me to subscribe and giving up CC information after paying $150. No clear option to not subscribe. Inconvenience and kinda Bait and Switch.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Expected more
on June 6, 2023
Posted by: Joujou
from Dallas
Length of ownership:3 months
Expected more detailed details and not having to pay more. Also lots of surveys isn’t the test results there to clear that up.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great product
on June 8, 2023
Posted by: Jaco
Length of ownership:1 month
I love this found an old friend of my moms she hadn't heard from in 20 years didn't even know we were related. Wasn't looking for anything specific was wondering where my people came from. Got that and alot more with the health info. I'd suggest everyone do this. Love it. I am buying for my entire family ans extended relatives
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Brings answers to a lot of questions!
on June 17, 2023
Posted by: Karo
from Houston, Texas
Length of ownership:6 months
I got this because I was interested in finding out where my family was from.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Excellent matches
on June 18, 2023
Posted by: debwo58
from Star Valley, Arizona
Length of ownership:3 months
I had my DNA test done 6 weeks ago. Excellent matches of finding a half brother I didn’t know about, along with his daughter my half niece.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com