Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Easy, affordable and just plain cool!
on May 5, 2023
Posted by: Rizzdefender
from Memphis, TN
Length of ownership:6 months
Everything went smooth and was very easy. Interesting info and verification of my family's ancestry. Lots of reports that are straight forward.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Trash
on May 5, 2023
Posted by: Cody
from Tx
Length of ownership:6 months
Trash no good at all not satisfied very generic review ody
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Excellent
on May 5, 2023
Posted by: DKHEmma
from VA
Length of ownership:1 year or longer
I have found is very helpful and with ease reading the matches
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Ancestory
on May 5, 2023
Posted by: Lecia
from New Orleans
Length of ownership:6 months
I like the product and some of the features, but it is not detailed enough for me. It does not list what possibly the tribe i'm from, but Ancestry does.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Found a cousin I had lost contact with!
on May 5, 2023
Posted by: Lee Ann
from Joplin Mo
Length of ownership:1 year or longer
I have used this for a year and love it! There was several unexpected revelations!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fun!
on May 5, 2023
Posted by: Caligirl1965
from Harrogate, TN
Length of ownership:6 months
It was fun learning where my ancestors were from! The health information was interesting also.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Results dubious.
on May 6, 2023
Posted by: mwmranch
from Altus, Oklahoma
Length of ownership:3 months
I bought this last Autumn. I performed the test and results came back to 98% European. My father swears up and down that he is 1/8th Cherokee, but it didn't even show up on the results. Not sure what to think about this.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 26, 2023
Thanks for your feedback. Your results from 23andMe can only show you what can be seen in your DNA. Sometimes, people with Indigenous American ancestry may not see it reflected in their DNA. It is not uncommon to lose all trace of Indigenous American DNA only a few generations after a full Indigenous American ancestor.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not enough science shared
on May 6, 2023
Posted by: PaulaM
from Maine
Length of ownership:6 months
There has to be more to share. Is someone a niece or a 1/2 sister??? Please, you must know. Wayyyy too few absolutes. Feels like using a sideshow psychic.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com