Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,668 Reviews)
Rating breakdown 5,668 reviews
5 Stars
3,013
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,930 out of
5,403)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Simple and accurate
on May 7, 2023
Posted by: Anonymous
from Jacksonville NC
Length of ownership:6 months
I was not expecting this to be so accurate. My family member took one and we surprisingly had close results to other tests we have done. Simply off by bits of percentages.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointed
on May 8, 2023
Posted by: Mary44
from Wisconsin
Length of ownership:6 months
I haven’t been able to get in touch with any relatives , I was adopted . This is disappointing
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 26, 2023
Thanks for your feedback. We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed at how little I learned
on May 8, 2023
Posted by: GeorgeG
from Los Angeles
Length of ownership:1 month
I had expected more. But everything was "typical likelihood". I guess that's good, but the impression created is that you learn a lot about how to become healthier, live longer, and avoid conditions you may be genetically predisposed to. I got none of that. All I learned that I didn't know before was that I was 11% Jewish, which I'm quite happy about since most of my friends are Jewish and I believe they have a great culture. So if a lot of other people ARE learning important things, great, maybe I'm just lucky. If not, perhaps some pivot in their marketing of expectations may make sense. Instead of "learn what you have to look out for", maybe more like "make sure you don't have any genetic predispositions you are not aware of". I will say that it was right on in telling me physical characteristics like my eye color, hair thickness, receding hairline, lack of freckles, etc. So, I guess DNA analysis "works", it's just that it was an expensive way to really learn very little.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Anticlimactic
on May 8, 2023
Posted by: Amgie84
from Texas
Length of ownership:1 month
I have wantedbon of these for so Long bit couldn't justify the cost. the main reason I wanted it was to trace my Native American heritage and those literary highlights the entire America's and Canada..not very helpful.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Wonderful features.
on May 8, 2023
Posted by: Saggitar57
from Concordia, Kansas
Length of ownership:6 months
It was a Christmas gift from my granddaughter and I love it. The reviews of health issues and the familial traits are invaluable.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
It’s pretty good
on May 9, 2023
Posted by: Leilani
from Davenport iowa
Length of ownership:1 year or longer
I’m a little disappointed in the generic-ness of it. The medical portion is too broad with ‘diagnosis’ based on my history. Like- i definitely don’t have any of the probable diagnosis yet it says that they are highly predictive…I haven’t looked at it recently so MY wording is off I’m sure, but unwanted it to be specific to ME- not what my ancestors have or whatever. Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Research what you’re getting
on May 9, 2023
Posted by: Mary1
from Madison, Wisconsin
Length of ownership:6 months
I enjoyed the genetic results, but I wasn’t careful in reading what I’d get with 23 and me. I also thought I’d get access to ancestry information, which I was really interested in. I had already found out about where I came from;I wanted to know WHO I came from. I would have picked a different company if I had known how little benefit I would gain from this one.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
relatives
on May 11, 2023
Posted by: Bruce 84
from Upstate, New yourk
Length of ownership:3 months
My sister and daughter were interested i who we are related to and also genetic issues. I found it fairly accurate, however I.m not really interested in distant relatives I simply don't care
I would recommend this to a friend!
Written by a customer while visiting 23andme.com