Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Didn't get what I expected
on May 4, 2023
Posted by: Joeeeeeeee
from houston
Length of ownership:1 year or longer
Only got about 1/2 of what we were thinking we would get with this.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Pretty useless to me
on May 4, 2023
Posted by: Suzirox
from Seattle
Length of ownership:3 months
Some reports the opposite of my actual characteristics and physical features. Health reports broad and all in the “possible but not likely” category. Much of Europe identified as ancestral. And, of course, totally dependent on how many “relatives” complete the testing and add correct information. Looks as though I’ve got hundreds of sixth and beyond cousins. Ha!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
like the options
on May 4, 2023
Posted by: ginaginabobina
from Nashville, Tennessee
Length of ownership:6 months
I like the options with health. I do wish there was an option to link to other companies and i’ve heart there are other companies that do more extensive breakdowns for European descent but I don’t know if that’s true. but either way, linking companies data would be so helpful. and i’d pay a small fee to do so if it meant I could be with a relative.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
A great learning tool!
on May 4, 2023
Posted by: MMSHUMAN
from Georgia
Length of ownership:3 months
Still researching and checking all the information. We really have enjoyed seeing all the relatives we had no idea exhausted.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Got too many things wrong
on May 4, 2023
Posted by: Vero
from Beaverton, OR
Length of ownership:6 months
I wish I had more positive things to say about 23andMe but the service has gotten so many things wrong both with my nationality ancestry and the health genetics that I actually wondered if they got my sample mixed up with someone else's.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 26, 2023
Thanks for your feedback. Providing each and every one of our customers with accurate data is a top priority for 23andMe. Contact our Customer Care Team at customercare@23andme.com for additional assistance.
Written by a customer while visiting 23andme.com
Customer Rating
4
Comprehensive
on May 4, 2023
Posted by: carlove
from Virginia Beach, VA
Length of ownership:3 months
Satisfactory DNA and health information good for the everyday person.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting features and reports
on May 4, 2023
Posted by: Agutieo
from Mexico City
Length of ownership:3 months
Reports and features are very interesting but as we always want more, probably it would be good to keep a calendar of releases and new reports or features to be taken to market
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Rediculous!
on May 4, 2023
Posted by: Paupeeb
from Augusta
Length of ownership:1 year or longer
I bought this to possibly find out who my Dad was. It for me was a waste of my money. I was thankful for the health aspect but disappointed over all.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com