Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,668 Reviews)
Rating breakdown 5,668 reviews
5 Stars
3,013
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,930 out of
5,403)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Got too many things wrong
on May 4, 2023
Posted by: Vero
from Beaverton, OR
Length of ownership:6 months
I wish I had more positive things to say about 23andMe but the service has gotten so many things wrong both with my nationality ancestry and the health genetics that I actually wondered if they got my sample mixed up with someone else's.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 26, 2023
Thanks for your feedback. Providing each and every one of our customers with accurate data is a top priority for 23andMe. Contact our Customer Care Team at customercare@23andme.com for additional assistance.
Written by a customer while visiting 23andme.com
Customer Rating
4
Comprehensive
on May 4, 2023
Posted by: carlove
from Virginia Beach, VA
Length of ownership:3 months
Satisfactory DNA and health information good for the everyday person.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting features and reports
on May 4, 2023
Posted by: Agutieo
from Mexico City
Length of ownership:3 months
Reports and features are very interesting but as we always want more, probably it would be good to keep a calendar of releases and new reports or features to be taken to market
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Rediculous!
on May 4, 2023
Posted by: Paupeeb
from Augusta
Length of ownership:1 year or longer
I bought this to possibly find out who my Dad was. It for me was a waste of my money. I was thankful for the health aspect but disappointed over all.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
I am more than happy that i purchased the kit
on May 4, 2023
Posted by: Anonymous
from South Carolina
Length of ownership:6 months
I have learned so much about my health, finding out about my genes. I can now make more informed decisions when it comes to my health
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Know more about myself through 23&me
on May 4, 2023
Posted by: Jerry C
from Taipei, Taiwan
Length of ownership:6 months
Happened to attend a meeting and learn CEO Anne’s journey of 23&me. I decided to order one kit. I am impressed about the experience from order to report. Most importantly, I routinely receive updated email.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Ok
on May 4, 2023
Posted by: Boo23
from New Jersey
Length of ownership:3 months
Don’t have any recent relatives except for my kid who did it and linked to Neanderthal ???? No info on grandparents or anyone not signed up
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
A Waste of Time & Money
on May 4, 2023
Posted by: TommyJake
from Treasure Island, FL
Length of ownership:6 months
Maybe my expectations were wrong, but I expected to learn about my family tree and it was a big fat nothing burger
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com