Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,675 Reviews)
Open Ratings Snapshot
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,934 out of 5,409
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1 out of 5
1
Not worth the money to me
on May 4, 2023
Posted by: Lucyari
from California
Length of ownership:6 months
Was disappointed in the results. Very general information and things I knew.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
I was excited, but..
on May 4, 2023
Posted by: bbloom76
from Rochester, MN
Length of ownership:6 months
I was really excited to get this but wasn't somewhat disappointed. It did cost a lot of money and it wasn't all that I was hoping. Oh well.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Not worth the money
on May 4, 2023
Posted by: Jimering
from Phoenix
Length of ownership:6 months
Most reports that I get seem to just come off surveys but I submitted
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareMay 26, 2023
Thanks for your feedback. Participation in 23andMe Research is completely voluntary. Choosing not to participate will not affect your access to your genetic data or use of the Personal Genome Service.

Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Helpful
on May 4, 2023
Posted by: Ashley C
from Utah
Length of ownership:6 months
It has been helpful to find out what health issues I am prone to. I learned my nationality.
I still have no idea who my parents are.
I had two close cousins give me names of some of their relatives. None of them use this.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Surprisingly accurate and faster than expected
on May 4, 2023
Posted by: ArtisanalFinds
from Pennsylvania
Length of ownership:6 months
So much information, and results were fast. It was much easier to submit then I expected and the app is pretty intuitive.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Book
on May 4, 2023
Posted by: Lynnm
from Raynham ma
Length of ownership:6 months
I did learn some things about my health. Some things I already knew.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Mind blowing results
on May 4, 2023
Posted by: Dvine Jay
from South Houston
Length of ownership:6 months
The greatest purchase I’ve ever made and just fascinated about the deeper part of myself
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great product!!
on May 4, 2023
Posted by: April1015
Length of ownership:6 months
The only thing I was disappointed about was that there is no information on the MTHFR gene mutation.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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