Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Reconnected me to my family after I was missing!
on March 15, 2020
Posted by: Klahoutx81
from Houston, tx
Length of ownership:1 month
I would highly recommend this to anyone that was adopted if they want to find her birth family. I went 37 years missing and finally have found the missing piece!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Overall positive experience but needs improvement
on March 19, 2020
Posted by: 41BMC
from Minneapolis
Length of ownership:6 months
23andme provides a good service and is user friendly for the beginner looking to find out more about their ancestry. However, I do not like the relatively large amount of unassigned given to those with ancestry from more than one continent. I started out with 2.5 percent unassigned and it went up to 5 percent with the most recent update. This does not seem like an improvement and I have not seen unassigned with other sites I've tried. I'm not convinced my results are that accurate, which is why I've tried other competitors, which confirmed my suspicions. That being said, there are many things good about 23andme and I would recommend them, just not as the only testing company. Try more than one if you can afford it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
What my ethnicity
on March 26, 2020
Posted by: Princess2
from Michigan
Length of ownership:1 year or longer
My friend Bought me a 23andme kit for Christmas. I never met my biological father. My biological mother only new so much. But she was almost right. I 100% have faith in 23ANDME TO NARROW DOWN EXACTLY WHAT ETHNICS and countrys my ancestors are from. I am ready for this close of to see what ETHNICS I have from my biological father.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting Information
on April 5, 2020
Posted by: Jlowe308
from Hickory,NC
Length of ownership:1 week
I found 23 and Me to be pretty reliable . I found new relatives and learned a lot about my genetic makeup.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Blessings from history
on April 23, 2020
Posted by: Blessing
from Fairfield, CA
Length of ownership:1 month
I purchased my 23andMe DNA package about a month ago. I was very excited to see everything obtained about me through my DNA. I knew my heritage was mixed with other nationalities however; I was surprised to see the percentage of other races I was mixed with. This has helped me with finding the right products for my hair type.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Decent but not entirely what I wanted
on April 24, 2020
Posted by: Jlong
from Pryor, Oklahoma
Length of ownership:1 year or longer
I took a DNA test through 23&me. I was pleased with the relatives and connections. That part was very accurate and some family questions were answered. However, I was and still am most curious about my ethnicity. 25.5% of my DNA came back unspecified Northwest European. That's over a quarter of my DNA. Now I'm forced to take another DNA test through a different company in hopes of getting a more accurate report concerning my ethnicity.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
More options
on May 2, 2020
Posted by: KJLee
from virginia
Length of ownership:1 year or longer
I would like to see more ways to identify relatives. The star feature works well, but only can be used for one set of relatives, you have no way of seperating others branches of your family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Family
on May 8, 2020
Posted by: xseaman
from Benson, NC
Length of ownership:1 month
I have met Family members I didn't know I had after I gave my saliva sample. One member filled in some blanks of my family tree.
Written by a customer while visiting 23andme.com