Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
great & easy to use.
on November 5, 2019
Posted by: Jocelynn
from Fond du Lac, WI
Length of ownership:1 month
It was very interesting to see where all my relatives came from. I found relatives I didn't know I had.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
My experience was perfect...
on November 11, 2019
Posted by: CamperDon50
from Highland, Michigan
Length of ownership:1 year or longer
An exciting product that is incredibly easy to use and the results arrive in a very timely and efficient manner! Two Thumbs Up!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Fun & Interesting
on November 19, 2019
Posted by: Shimmie Goddess
from Dayton, Ohio
Length of ownership:3 months
I have learned some very fun and interesting facts that confirmed some DNA family suspicions!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Great self discovery
on November 20, 2019
Posted by: Jaiza
from Bend, Oregon
Length of ownership:1 year or longer
I received this last year as a gift that I was wanting for a long time, I got my results and felt like I knew myself a little better. I don’t know my father so knowing where the other half of me came from was fascinating. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Found cousins!
on November 24, 2019
Posted by: Sandymomof6
from Pennsylvania
Length of ownership:1 year or longer
I've been a part of 23andme for one year. After many years of research I finally found the missing link, my grandmother! Thanks to 23andme I found cousins I never knew I had!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
nope
on November 28, 2019
Posted by: ison299
from north carolina
Length of ownership:6 months
my family is from latin america but 23andme is telling me im jamaican
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 3, 2019
Your results from 23andMe can only show you what can be seen in your DNA. Our Ancestry Composition feature assigns ancestry percentages based on your genetic similarity to our 45 reference populations and over 1500 regions worldwide.

Providing each and every one of our customers with accurate data is a top priority for 23andMe. We'd like to look further into this. An agent from our Customer Care Team will follow up with you shortly via email.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Excellent
on November 29, 2019
Posted by: turckian
from nj
Length of ownership:1 year or longer
I have three different DNA companies I was working with to get my DNA results.
I have to say 23andMe is by far the most thorough in depth system out there today.
I do my research, and this company is exceeding my expectations.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Family history validated!!
on December 8, 2019
Posted by: Rose PM
from Alexandria, VA
Length of ownership:1 month
My mother was a descendant of ancient Armenian Mamigonian family. What was known about her heritage was validated by the DNA. Test kits given to my husband (90) and me (81) for our birthdays in November.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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