Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Ancestry
on January 2, 2017
Posted by: Bandit
from New Braunfels, TX, United States
Length of ownership:1 month
Received my report about a month past. Interesting but totally leaves out my American Indian heritage. Such verified by both parents and pictures.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
A Disappointment
on January 4, 2017
Posted by: Jay H
from Oregon, United States
Length of ownership:1 month
This site sis not shed much light on my genome other than I have Neanderthal genes. Quite a disappointment. JW
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Eye opener and life changjng
on January 4, 2017
Posted by: Debrauk
from Texas, United States
Length of ownership:1 month
I bought this to see if I would be prone to any hereditary deseases. Little did I know that I have had a hereditary intolerance for 50 years, which was revealed with this test. My whole diet was wrong and feeding my nightmarish indigestion - now I've eliminated the intolerance culprit and feeling great.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing detailed thorough WOW !
on January 5, 2017
Posted by: Tiff
from Hilo
Length of ownership:3 months
I have never been so happy with a service my mind a blown I got over 70 reports along with a sense of where I came from. Thank You
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great value - get the extended package
on January 10, 2017
Posted by: Patient as consumer
from Raleigh, NC, United States
Length of ownership:1 month
I bought the extended package because my daughter is trying for a second child and isn't doing so well. I wondered if we had genetic problems in our history. I'm thrilled to say it came back all negative. She then ordered the package and is waiting on the results. I know that the medical community likes to keep a tight reign on genetic knowledge, but my preference is to check my own background first, and if I need more information; I'll seek out a physician at that time. And really, what's wrong with being proactive about your own health?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I was totally pleased. Took me by surprise.
on January 10, 2017
Posted by: Anonymous
from Moncks Corner, SC, United States
Length of ownership:1 month
I have been putting it off for sometime. It took a heart bypass to give me that kick to get going. Although my results came pretty quick, I was like a kid waiting for that mail order toy to arrive. After a couple of weeks my day started looking for the 23andme.com results to arrive. It was more than expected and I get more out of it each time I go back to review it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Not Quite
on January 10, 2017
Posted by: sipthepresent
from Oakland, CA, United States
Length of ownership:1 month
The results of my genetic analysis were intriguing, but I felt like there could have been more specific information about ethnic groups within the geographic regions they use to discuss your genetic heritage. I would have also liked more information on their website regarding how I may not have inherited the various genes of my ancestors, and how this genetic lottery leads to uncertainty about my complete heritage. Instead, I had to migrate my results to other services for further analysis. If I had it to do again, I would have paid for the National Geographic genetic testing, and benefitted from their more nuanced reporting on ethnic origins.
I also found that the extra $100 I paid for genetic health report wasn't worth it. I found benign information regarding whether or not I have a cleft chin, or freckles, but not specific information about various genes and how they correlate with increased or decreased disease risk.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great graphic design
on January 13, 2017
Posted by: Emmy
from St Albans City, VT, United States
Length of ownership:1 month
It was easy to do and the results were easy to read. The chart set up is cool. The research that explains why the dna showed the results it did was informative.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com