Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
I was a foundling and I found my family
on January 18, 2019
Posted by: LovesDogs
from Midwest
Length of ownership:1 year or longer
I bought the Ancestry service because I hoped to find my family. I was a foundling and have never known where I fit in the human family tree. Through my DNA matches, I was able to find my parents, siblings, and many extended family. Thank-you 23andMe for helping me find my roots and my family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Found a Sister I didn't know about. 52 years!
on January 18, 2019
Posted by: Jcarnes
from California
Length of ownership:1 year or longer
I am a recent 23andMe user. I gave 23andMe to my daughter for Christmas 2016. Her results came back there was a connection to someone in Vietnam. We are of mixed Vietnamese and American parents. My father was in the Army and my Mom was a Vietnamese national. They were married for 25 years. This lead me to getting my own sample kit to verify if this person could be related to me. Come to find out she IS! Here is the background:
My mom was a young Vietnamese woman during the Vietnam war. Not making the best of decisions she had a relationship with a married American man which produced a baby girl. He was of no support to her and she struggled to support her new daughter. After a few months, she realized that the best chance for her daughter to survive and thrive she surrendered her to an orphanage ran by French nuns. She has explained to me that it was the hardest thing for her to do. She has told me that not a day has gone by that she didn’t think about her.
During April 1975, there was a big push to move American/Vietnamese babies to other countries for their safety. It was called Operation Babylift. Unfortunately, one of the planes had crashed killing 78 children. My mom was told that her daughter was killed in that crash. She gave up hope thinking that she would never see her again.
Fast forward to Sunday April 30th. I received my results and when I opened my connections there she was! The same lady that connected to my daughter. She was a match for “Half Sister” I reached out to her and offered to call her. After hearing her story and understanding what limited history I know for my mom, I was sure it was a match.
I went home that evening and told my mom of the news. She did not believe me at first, but when I told her that it was a DNA match she started to cry. She wanted nothing more than for it to be true. I told her that we would Facetime my sister after dinner. I have never seen my mom so nervous. I talked to my sister first to ease them in to it. What happened next was overwhelming.
I passed the iPad to my mom and there was silence for a good 30 seconds. My mom exploded with emotions and started to cry and apologize for not being around for 52 years. The next hour was spent speaking Vietnamese and crying. I don’t understand what was said, but I could tell that there were smiles and laughing towards the end. They were comparing facial features among other things.
I am flying our mom out to meet face to face next week May 10th.
I cannot thank you enough for the work that you do. You have made an old Vietnamese woman find closure to something that was eating at her throughout her life. I hope that others use 23anMe and find that missing connection that they are looking for.
My mom was a young Vietnamese woman during the Vietnam war. Not making the best of decisions she had a relationship with a married American man which produced a baby girl. He was of no support to her and she struggled to support her new daughter. After a few months, she realized that the best chance for her daughter to survive and thrive she surrendered her to an orphanage ran by French nuns. She has explained to me that it was the hardest thing for her to do. She has told me that not a day has gone by that she didn’t think about her.
During April 1975, there was a big push to move American/Vietnamese babies to other countries for their safety. It was called Operation Babylift. Unfortunately, one of the planes had crashed killing 78 children. My mom was told that her daughter was killed in that crash. She gave up hope thinking that she would never see her again.
Fast forward to Sunday April 30th. I received my results and when I opened my connections there she was! The same lady that connected to my daughter. She was a match for “Half Sister” I reached out to her and offered to call her. After hearing her story and understanding what limited history I know for my mom, I was sure it was a match.
I went home that evening and told my mom of the news. She did not believe me at first, but when I told her that it was a DNA match she started to cry. She wanted nothing more than for it to be true. I told her that we would Facetime my sister after dinner. I have never seen my mom so nervous. I talked to my sister first to ease them in to it. What happened next was overwhelming.
I passed the iPad to my mom and there was silence for a good 30 seconds. My mom exploded with emotions and started to cry and apologize for not being around for 52 years. The next hour was spent speaking Vietnamese and crying. I don’t understand what was said, but I could tell that there were smiles and laughing towards the end. They were comparing facial features among other things.
I am flying our mom out to meet face to face next week May 10th.
I cannot thank you enough for the work that you do. You have made an old Vietnamese woman find closure to something that was eating at her throughout her life. I hope that others use 23anMe and find that missing connection that they are looking for.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great New Features
on January 20, 2019
Posted by: TNJW
from Los Angeles, CA
Length of ownership:6 months
I find 23 and Me to be very educational, fascinating, and informative.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Product
on January 20, 2019
Posted by: Jtrivett
from Box Springs, GA
Length of ownership:1 year or longer
This has been so much fun comparing DNA with friends and family. I loved it so much I bought my wife and mother one.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome, just awesome!
on January 21, 2019
Posted by: Queen Bee
from Oregon USA
Length of ownership:1 year or longer
I am SO happy I got 23&me as a gift, it was easy to use, so informative and now at 63 I know who and what I am!
Thanks 23&me*~
Thanks 23&me*~
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Found a sister!
on January 23, 2019
Posted by: eehret99
from New Jersey
Length of ownership:6 months
My husband bought 23andMe for our anniversary last year. A few distant cousins here and there, nothing too crazy. I was more interested in finding out the rest of my genetic make-up. I knew my grandparents came over to American in 1912, but it was interesting to find out the rest of me. The real excitement came when I received a message from a woman who was predicted to be my half-sister. After hours of talking and researching, we found out that my father had given a baby up for adoption in the late 60s and it was indeed my long-lost sister. Thank you 23andMe for this wonderful news.
Written by a customer while visiting 23andme.com
Customer Rating
4
Fascinating
on January 27, 2019
Posted by: Charlie 174
from Houston
Length of ownership:6 months
Information is very fascinating but having a hard time bringing it tog
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Love it!
on January 30, 2019
Posted by: Domo
from Los Angeles
Length of ownership:1 year or longer
I purchased months ago, and it's exciting to see features
I would recommend this to a friend!
Written by a customer while visiting 23andme.com