Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Okinawan
on September 14, 2018
Posted by: ryukyu kingdom
from Hawaii
Length of ownership:3 months
I am half Okinawan and half Japanese. Not just Japanese. 23 and me needs to get this right!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Finding lost relatives
on September 15, 2018
Posted by: Biddy
from Bristol, Florida
Length of ownership:1 year or longer
I learned so much about my DNA but, wars going to find some long lost relatives. There are many matches but for some reason, members are not including any family tree information. Why?
Another feature I would love to see on here would be the ability to post your family tree.
Another feature I would love to see on here would be the ability to post your family tree.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting but some flaws
on September 15, 2018
Posted by: GSE1
from Texas
Length of ownership:3 months
12 Traits were wrong; but 14 Traits were right. A confusing trait reported not being able to match a musical note; but when I looked at the test results it was 50% CAN match a musical note and 50% cannot. Since I can sing A capella perfectly and worked for an Opera company, I know I can match a musical note. SO THE CORRECT LABEL FOR THE TRAIT SHOULD READ 50% CAN OR 50% CANNOT. That would be true to the test result and not just someone 'choosing' the negative when the positive has an equal percentage.
Also, I am a fair, blue-eyed brunette (blackish brown), not a blond at all.
Also, I love Cilantro and grow it for my cooking. It said not.
I could go on, with 9 other wrong traits; but there were 14 accurate traits (If there is only 1 mosquito in the room, I am the one it will choose & 23&Me got that right).
I request accurate labels for 50/50 results on a trait.
Glad I took the test? Sure. If I recommend, I will add the incorrect label so my friends will double check percentage results.
Also, I am a fair, blue-eyed brunette (blackish brown), not a blond at all.
Also, I love Cilantro and grow it for my cooking. It said not.
I could go on, with 9 other wrong traits; but there were 14 accurate traits (If there is only 1 mosquito in the room, I am the one it will choose & 23&Me got that right).
I request accurate labels for 50/50 results on a trait.
Glad I took the test? Sure. If I recommend, I will add the incorrect label so my friends will double check percentage results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Disappointed
on September 15, 2018
Posted by: Sharon KF
from Austin, TX
Length of ownership:3 months
Because I am mainly interested in connecting with DNA relatives, I find that part of 23&Me to be disappointing. I find that almost none of the individual listed as DNA relatives even have locations listed and when I send polite inquiries, some reply but most do not. So other than some interest in the Neanderthal information and the ethnicity information, I'm not impressed. I chose not to have our DNA health data done for various and legitimate reasons so that did not enter into my dissatisfaction. What I do like is the way the comparisons are displayed. I have done a great deal of "old fashioned" genealogy so I recognize many (most?) of the first 100 or so DNA relatives that are listed. I like that it does confirm what I have documented otherwise.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very fascinating
on September 16, 2018
Posted by: MB MD
from Malibu CA
Length of ownership:3 months
I have found the information I received about my ancestry endlessly fascinating.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Thank You
on September 18, 2018
Posted by: catchafew
from Michigan City, Indiana
Length of ownership:1 year or longer
I purchased a kit due to being adopted and hoping that I maybe I could find out something of my birth parents! I found a 1st cousin who lead me to find my half brother and an entire family I never knew!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
RE: Hello Everyone
on September 18, 2018
Posted by: Squiggley
from Hope Mills, NC
Length of ownership:1 year or longer
I purchased the 23 and me kit because my grandmother was adopted. My mom did hers with another company I did mine with you. My dad is dead so, I could not do his paternal line. But, when I got my results all my dad's people popped up on my 23 and me as relatives. Which they are. But I thought since you can only do maternal from mother to daughter, how did they get on here just curious. Now, I know way way back in the day, my parents shared some common ancestors. But the strange part is nobody seems to be related to my grandmother on here. Or if they are, they are not responding back to me when I'm reaching out. So I'm very confused.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
DNA success story
on September 20, 2018
Posted by: Barb911
from Illinois
Length of ownership:6 months
I loved every aspect of the services received from 23 and me. Still receiving updates and information that makes me feel connected to my story.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com