Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great features
on August 31, 2018
Posted by: firstflorde1
from Mesa, Az
Length of ownership:1 year or longer
I absolutely love I the information I get from 23andMe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Change in ancestry report ?
on September 1, 2018
Posted by: Imwhat
from FL
Length of ownership:6 months
My 1st report i received said something different from the 2nd ancestry report i received, so confused ???
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 4, 2018
Thank you for your feedback. The changes you are seeing are caused by the population update we recently released. Your Ancestry Composition results were recalculated in order to receive this upgrade, so some changes are expected. Your results reflect the most up-to-date results available at this time.
We are constantly evaluating the performance of Ancestry Composition and when issues are identified that can lead to improvements in accuracy, those will be applied for all customers. Ancestry Composition is a living analysis, and customers should expect the results to continue to update as we make changes to the feature.
You can learn more about this population update on our blog here: https://blog.23andme.com/ancestry/new-african-east-asian-details-in-23andmes-latest-ancestry-composition-update/
We are constantly evaluating the performance of Ancestry Composition and when issues are identified that can lead to improvements in accuracy, those will be applied for all customers. Ancestry Composition is a living analysis, and customers should expect the results to continue to update as we make changes to the feature.
You can learn more about this population update on our blog here: https://blog.23andme.com/ancestry/new-african-east-asian-details-in-23andmes-latest-ancestry-composition-update/
Written by a customer while visiting 23andme.com
Customer Rating
5
My experience with 23andme
on September 1, 2018
Posted by: Neecie
from Poplarville, Mississippi
Length of ownership:6 months
I love this!! I have connected with family and met new friends/family. I was adopted and you have no idea what this means to me. I have felt disconnected my entire life. I finally found a fit.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
23 and Me is the best DNA kit for self discovery
on September 1, 2018
Posted by: karat
from Illinois
Length of ownership:6 months
Very happy with my results from 23 and Me . Learned a lot about my health and how genetics play into that. The ancestry composition is very interesting and relative finder tool was great for discovering family I never would have known about if I hadn't tested through them. Very pleased with the overall experience.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
lot of info
on September 1, 2018
Posted by: Spanky
from Spokane
Length of ownership:3 months
I decided to do the ancestry DNA for my mom and the info the come back with is nothing like 23.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Family found me !!!
on September 2, 2018
Posted by: SUNNYD
from Oklahoma
Length of ownership:1 year or longer
I BOUGHT MY 23ANDME TEST ALMOST 4 YEARS AGO,I HAD ALL BUT GIVEN UP. BUT JUNE 28TH 2018 I GOT A MESSAGE FROM A LADY WHO WAS MY HALF SISTER, I NOW KNOW WHO MY FATHER IS AFTER 49 YEARS AND I HAVE A WONDERFUL SISTER , SO THANKFUL TO 23ANDME!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Not Specific Enough
on September 2, 2018
Posted by: Benita
from Arkansas
Length of ownership:1 year or longer
I was hoping to see more facts about what my dna predicts, or indicates about my physical, health and mental self. For example, it told me what Neanderthal traits I didn't have but nothing about what I do have. Also some directions are not clear enough, e.g. In order to receive more info it asked for an ID and password. It did not say this is not same as your ID and Password used to sign in to 23 + me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
finding persons that i am sharing my history with.
on September 2, 2018
Posted by: Anonymous
from Lawrenceville ,Georgia
Length of ownership:1 year or longer
Yes this has been very helpful to my family and past history.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com