Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,675 Reviews)
Open Ratings Snapshot
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,934 out of 5,409
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Changed My Life
on August 5, 2018
Posted by: nopeachi
from Sylva, North Carolina
Length of ownership:3 months
I got this kit in order to learn more about my ancestry. I ended up learning more about my ancestry as well as my health. This kit changed my lifestyle into a healthier more beneficial routine. I learned so much about myself and would recommend everyone have this experience.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Probing the past and the inheritance
on August 6, 2018
Posted by: sunnylawyer
from Massachusetts
Length of ownership:1 year or longer
I have been utterly fascinated with data from 23andme. The results of the genetic disease markers has been very important to me, and the DNA matches have re-connected me to a cousin I haven't seen in half a century, and many others.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Very fun experience
on August 6, 2018
Posted by: Glump
from Northern california
Length of ownership:6 months
I didn't know what to expect. And I found out that my DNA is different than what my mother had told me
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Fascinating!!
on August 8, 2018
Posted by: Shiba22
from Brier, WA
Length of ownership:1 year or longer
I submitted my test kit aver a year ago. It was very easy to do with simple easy to understand instructions. I have reviewed the health reports many times as there is so much info to absorb. I find it all very interesting, especially the neaderthal and heritage reports. I am so glad I bought this kit. I will be buying it for my family members as gifts because I am very curious about the possible similarities that may exist.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Interesting. semi-correct, semi-incorrect
on August 8, 2018
Posted by: Anonymous
from Virginia
Length of ownership:3 months
I know my family, my blood but did this and think it's pretty much bogus. My grandfather on my fathers side was 100% full blooded Italian. My DNA can up as 1.8% Italian. They got my moms side a little better as I knew I was German and British but had no idea I was 53% Irish? I don't really believe that part. LOL. My last name was Boiani on my fathers side. Kind of disappointed. All these cousins I never heard of!! NONE that are my "real" cousins came up. LOL
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareAugust 14, 2018
Thank you for your feedback. Our Ancestry Composition report assigns results based on your genetic similarity to our 31 populations worldwide. These populations refer to genetically similar groups, rather than nationalities. If you do not see ancestry that you expected, this is because you more closely resembled our other reference populations genetically. Keep in mind that you randomly inherit 50% of your DNA from each of your parents. For this reason, your ancestry assignments may vary depending on which DNA segments you inherited from each parent.

For more information regarding Ancestry Composition, please visit the following help articles:
customercare.23andme.com/hc/articles/212861527-Ancestry-Composition-Basics
customercare.23andme.com/hc/articles/212186038-Broadly-assigned-and-Unassigned-ancestry
https://www.23andme.com/ancestry_composition_guide/

DNA Relatives locates other 23andMe members that match your DNA and predicts a relationship using the number of segments and the percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor. This tool will be able to identify matches that are related to you both maternally and paternally within the last five to ten generations.

Many of your relatives will be more distantly related. Keep in mind that only relatives that have participated in the 23andMe Service and have opted into the DNA Relatives tool will be visible in your list of matches.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Lots of good and interesting information
on August 8, 2018
Posted by: charlieb
from Mississippi
Length of ownership:1 year or longer
I purchased the kit just to find out how my ancestry showed up. The information that has been provided and the reports generated have provided me with a lot of data. It confirms we are all in this together!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
A whole new world
on August 8, 2018
Posted by: Sandi1234
from San Antonio
Length of ownership:1 year or longer
23 and me opened up an entire new world for me and my family. I am fasinated with the quality and amount of information available.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great service. Lots of useful data.
on August 8, 2018
Posted by: Lynnie
from Northern Virginia
Length of ownership:1 year or longer
I can say that 23 and me exceeded my expectations and are not just about where your ancestors came from. They are doing ongoing research and investigation into genetic markers and their connection to diseases and other related ties. I would encourage everyone to participate in their research.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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