Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Cool information- but old chips are disappointing!
on July 30, 2018
Posted by: Femmevixen13
from Santa Cruz, CA
Length of ownership:1 year or longer
When my DNA was processed, I thought 23andMe offered much more in depth ancestry results. However, after encouraging my sister to get a kit so we could compare... it made me very disappointed. Her results were updated today, since she was on a newer chip and the results are even more in contrast. Hers are more in depth, new ancestries, refined percentages. Meanwhile- mine are the same old results, no updates to my much larger broad categories. Makes it impossible to compare with a full blooded sibling what we inherited, if you end up on different chips. We got the kits less than a year apart, so I am very disappointed in how badly the old chips age. I don't recommend having a family member buy a kit to compare to yours (unless they change their chip upgrading and make it accessible to older customers), you'll just be disappointed! :(
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
some inconsistencies
on July 30, 2018
Posted by: americiumdream
from tucson
Length of ownership:1 year or longer
here:
you 23andme com reports ancestry_composition_hd
when it lists the percentage that mom and dad
contributes to my 0.1% unassigned;
they list both mom and dad as 0.1%
which adds up to 0.2% not 0.1%.
and on mom's ancestry page
they list her as 0% unassigned (100% euro).
clearly she contributes 0% to my 0.1%.
you 23andme com reports ancestry_composition_hd
when it lists the percentage that mom and dad
contributes to my 0.1% unassigned;
they list both mom and dad as 0.1%
which adds up to 0.2% not 0.1%.
and on mom's ancestry page
they list her as 0% unassigned (100% euro).
clearly she contributes 0% to my 0.1%.
they changed my ancestry again;
they thought I was 0.1% north african
until they figured out the guy with 0.1% west african
was my brother;
now they say I'm 0.1% unassigned and no african;
the african in my brother is not from our mom (she is 100% euro)
so it must be from dad;
indeed my half-sister who shares my dad,
has 0.3% west african and 0.3% unassigned.
how do they decide I'm not african?
did they transition from list speculative
to listing only conservative ancestry estimate?
they thought I was 0.1% north african
until they figured out the guy with 0.1% west african
was my brother;
now they say I'm 0.1% unassigned and no african;
the african in my brother is not from our mom (she is 100% euro)
so it must be from dad;
indeed my half-sister who shares my dad,
has 0.3% west african and 0.3% unassigned.
how do they decide I'm not african?
did they transition from list speculative
to listing only conservative ancestry estimate?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
23andMe pros and cons
on July 31, 2018
Posted by: genealogist
from South Carolina
Length of ownership:3 months
Pro-The DNA kit experience was quick and very easy! It was much quicker getting my results than with Ancestry.
Con-If you are expecting lots of interaction with your matches...Forget it! You can rarely get anyone to answer any messages you send!
Con-If you are expecting lots of interaction with your matches...Forget it! You can rarely get anyone to answer any messages you send!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Changes to the Family Narrative
on July 31, 2018
Posted by: Anonymous
from Everett WA
Length of ownership:1 year or longer
I purchased 23andme for my 40th birthday. I wanted to see how my family story came to be and in these political times I needed to feel connected to the people around me. A year or so later I was contacted by a man that was adopted via 23andme, we were first cousins. As we continued down the rabbit trail we found the family story required some editing! Long story short, he found his read dad, my uncle. 23andme is a product that can provide a glimpse into the past and reveal things we don't know about ourselves, and if you are brave enough. It can change your story and how you see yourself in the world.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
This is Real!!!
on July 31, 2018
Posted by: virgogirl
from Memphis, TN
Length of ownership:3 months
Although I not found everything for myself, I can say 23&Me help to locate a niece that my family never knew we had. I would like to thank 23& Me for this Reunion on 08/31/2018 that we are having. I am looking forward to the same results for myself. This has helped a young lady and her father to see each other for the first time. Thank-you!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Surprise, Surprise, Surprise
on August 1, 2018
Posted by: Anonymous
from South Texas
Length of ownership:1 year or longer
This has been a wonderful tool as I have always been interested in my family genealogy. I did not how ever expect to find out at the age of 63 that my biological father was my Mother's boss however.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Excited!!
on August 2, 2018
Posted by: Kandy
from Milton Freewater Ore.
Length of ownership:3 months
I was so excited to find out about my nationalities!!
I havent had very good luck getting my compatable family members to respond tho.Ive had a couple of dead ends
I havent had very good luck getting my compatable family members to respond tho.Ive had a couple of dead ends
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Found siblings after 65 years!
on August 2, 2018
Posted by: Gino1010
from California
Length of ownership:6 months
As an adoptee raised as an only child, I was just looking for some answers about heritage and ancestry. I got much more. 23andMe introduced me to a 1st cousin who introduced me to 5 younger siblings - after 65 years. Thanks 23andMe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com