Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Incomplete Questions
on July 19, 2018
Posted by: paul77
Length of ownership:1 year or longer
As with most surveys You leave out the most important part when asking questions. . I have never used some of the foods mentioned. My answers will never be accurate with out a choice to let you know this.
Written by a customer while visiting 23andme.com
Customer Rating
5
valuable family health history
on July 19, 2018
Posted by: jennybucks1
from Columbus, OH
Length of ownership:1 year or longer
I did not know anything about my paternal line until I used 23andme. Not only did I find a first cousin, but I also gained valuable genetic health information I can now share with my pregnant daughter and my doctor.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
The truth makes you disconnect,
on July 20, 2018
Posted by: Camilla
from Wichita Falls,TX
Length of ownership:1 year or longer
I am so excited to discover my DNA history. I do not like the fact that when people find out how they are connected to you they don’t respond.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Nothing new
on July 20, 2018
Posted by: v469
from Van Buren, AR
Length of ownership:1 year or longer
So far nothing new or anything I didn't already know
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
AWESOME
on July 20, 2018
Posted by: Samantha21
from Whitmore Lake
Length of ownership:1 year or longer
Awesome! gives you help with understanding everything, and you can view basic, or detailed! Share results, share DNA, find people you didn't even know!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Learning More About Myself
on July 21, 2018
Posted by: aleigh
from Arkansas
Length of ownership:1 month
This DNA kit has completely changed my life for the better. I found out so many thing I never thought was possible for me to find out. I'd definitely say that this is a great kit to use to find out more about your ancestry and yourself.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not very accurate
on July 21, 2018
Posted by: Shar1
from NJ
Length of ownership:3 months
My mother's family (except for my mother and aunt) were all born in Hungary. We have a family tree that goes back hundreds of years. All from Hungary, but, yet, we are a small percentage of Hungarian? I'm not sure how they put everything together, but if they only go by how people have similarities in countries then they need to look how countries were split apart just under a 100 years ago. Large parts of Hungary are now other countries. We know where our family came from and to say I'm such a low percentage of Hungarian is completely inaccurate.
I would recommend this to a friend!
Response from 23andme.comBy Customer Care, July 27, 2018
Thank you for your feedback. Our Ancestry Composition report assigns results based on your genetic similarity to our 31 populations worldwide. These populations refer to genetically similar groups, rather than nationalities.
We do not have a Hungarian reference population. Evidence of Hungarian ancestry would be reflected in our Eastern European reference population. If you do not see as much Eastern European ancestry as you expected, this is because you more closely resembled our other reference populations genetically. Keep in mind that you randomly inherit 50% of your DNA from each of your parents. For this reason, your ancestry assignments may vary depending on which DNA segments you inherited from each parent.
You can contact Customer Care if you have additional questions about your results here: https://23and.me/CCRequest
We do not have a Hungarian reference population. Evidence of Hungarian ancestry would be reflected in our Eastern European reference population. If you do not see as much Eastern European ancestry as you expected, this is because you more closely resembled our other reference populations genetically. Keep in mind that you randomly inherit 50% of your DNA from each of your parents. For this reason, your ancestry assignments may vary depending on which DNA segments you inherited from each parent.
You can contact Customer Care if you have additional questions about your results here: https://23and.me/CCRequest
Written by a customer while visiting 23andme.com
Customer Rating
3
Health and intersexed questions
on July 21, 2018
Posted by: Sleepy
from TENNESSEE
Length of ownership:1 year or longer
I've really enjoyed finding about my ancestry and cousins, but I primarily wanted to find out why I was born unusual. Unfortunately, 23&me is sadly lacking if you are primarily finding out why you might be this way. Turns out I have a more exotic form of swyers syndrome (more similar in form to MRKH though).
I would recommend this to a friend!
Written by a customer while visiting 23andme.com