Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Happy with this service.
on July 12, 2018
Posted by: Tiger72
from Kensington, GA.
Length of ownership:6 months
I received this as a gift from my wife for Christmas. I had always told her that I wanted to get clarification on my history. This product was very easy to use and the tools available online make every experience enjoyable. I am always excited about visiting this site and reviewing the information it provides.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
LORA AND ME FOUND MY REAL DAD AND MOM IN JUNE OF 1
on July 12, 2018
Posted by: soaringeagle
from mo.
Length of ownership:6 months
LORA AND ME FOUND MY REAL DAD AND MOM IN JUNE OF 1928
i was and adoptive child I do not know much my dad side however I know more about my moom side
i was and adoptive child I do not know much my dad side however I know more about my moom side
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
A New Beginning
on July 12, 2018
Posted by: Laura54
from Brewster,NY
Length of ownership:1 month
The 23& Me has given me hope to find and hopefully locate my biological family. I feel that with this new information given to people to find out so much of where they came from and there ancestors. It gives people the freedom to look into themselves honestly with out the colored information we all grew up with. Though sometimes the truth is not what we thought or what we expected it to be.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Overly rated!
on July 12, 2018
Posted by: Cathy31
from North Carolina
Length of ownership:6 months
All we saw on TV was 23andme, but when I received my results, I was highly disappointed ! My ancestry cannot be 55% British when my brother, that is proven to be my brother, is only 20%. We, and two sisters are 33-38% Scandinavian, an average total of 40% Irish, Scottish, Spanish, French, German and African. So how can we be over 50% British. They do not define their results at all. Sorry.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, July 20, 2018
Thank you for your feedback. Full siblings share approximately 50% of their DNA. The randomness of DNA transmission across generations results in differences in ancestry, health, and the amount of DNA shared with other relatives. While your results are expected to resemble your sibling's, it is not unusual for there to be variations between them.
Evidence of your brother's British/Irish ancestry would likely be reflected within the Broadly Northwestern European reference population. If you have questions about your results, contact our Customer Care Team. Submit a request here: https://23and.me/CCRequest
Evidence of your brother's British/Irish ancestry would likely be reflected within the Broadly Northwestern European reference population. If you have questions about your results, contact our Customer Care Team. Submit a request here: https://23and.me/CCRequest
Written by a customer while visiting 23andme.com
Customer Rating
4
More information that was not known
on July 13, 2018
Posted by: Benji
from Old Forge, Pennsylvania
Length of ownership:6 months
So my mother (Pilosi)grandfather (Scavo) Grandmother maiden name =Italian my dad is Smith (Grandfather (Smith) Grandmother (Johns) I do not know where they were from only that my dad was protestant but converted toe Catholic too marry my mom.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Ancestry Breakdown
on July 13, 2018
Posted by: DaureeC
from Example: New York, NY
Length of ownership:1 year or longer
I brought this kit several years ago, and a year ago brought kits for my Mother and Sister and they were very pleased with their Ancestry results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Disappointed
on July 13, 2018
Posted by: Anonymous
from Paulsboro New Jersey
Length of ownership:6 months
I'm writing this review for my father. He wanted to try out 23andMe, because he was curious what his DNA would show. He's 97 years old and bed bound. He can't walk but his mind is still somewhat sharp. We are disappointed that the Health related info was not included in the analysis of his DNA. My wife was offered both ancestry info as well as health related information. Does it really make a difference, if an extremely distant relative is found? If the only connection you have shares a family member from four or five generations ago, neither one of you will be interested. And, if the closest "connection" you have with your Eastern European/Balkan DNA results is found in a participant whose DNA originated somewhere far away, like Ireland or Wales, it's not going to be of any practical use either. In my father's case, there are no 2nd generation relations that we are aware of except a couple of cousins here in the U.S. Since he is almost 98 years old, all of his Aunts, Uncles and 1st Cousins are deceased. I would have preferred only the health related DNA analysis. The Ancestry portion for him and my siblings and I are, for the most part, inconsequential at best.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Love 23andMe!
on July 13, 2018
Posted by: Sherril
from Springfield, TN.
Length of ownership:6 months
This is one of the coolest and accurate experiences I’ve ever had! Everyone needs to try try this. It’s truly amazing. Thank you 23andMe
I would recommend this to a friend!
Written by a customer while visiting 23andme.com