Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,675 Reviews)
Open Ratings Snapshot
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,934 out of 5,409
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Good information
on June 5, 2018
Posted by: Holt
from Green Bay, WI
Length of ownership:1 year or longer
I didn't know what to expect when I received my repot from 23 & me. I didn't expect such a variety in my ancestery.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Completely Wrong
on June 7, 2018
Posted by: Rdub
from Georgia
Length of ownership:3 months
I knew my ancestry just wanted to see how close the results would be. My heritage is from England and Greece. Results show I’m Italian. Sure.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareJune 14, 2018
Thank you for your feedback. Our Ancestry Composition report assigns results based on your genetic similarity to our 31 populations worldwide. These populations refer to genetically similar groups, rather than nationalities. If you do not see ancestry that you expected, this is because you more closely resembled our other reference populations genetically. Keep in mind that you randomly inherit 50% of your DNA from each of your parents. For this reason, your ancestry assignments may vary depending on which DNA segments you inherited from each parent.

Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very Accurate!
on June 7, 2018
Posted by: Anonymous
from NC
Length of ownership:6 months
I bought this back at Christmas. One for me and one for my dad. The Process was so easy and we got our results back with in 6 weeks! I knew a lot of my ancestry before doing this, so this was a validation for me. This is super accurate if you are looking to find out your ancestry. I love the fact that I could link my results to my fathers as well as my brother once he bought a kit. The results are easy to read and the bonus reports are a plus. I've recommended this to my whole family!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Well done!
on June 9, 2018
Posted by: cissyc
from Atlanta
Length of ownership:6 months
Interesting and helpful! I would reccomend it to everyoneThank you!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
i found out that i had east African
on June 9, 2018
Posted by: wessman1234
from nipomo,ca
Length of ownership:6 months
this is the best product for DNA and looking for cousins
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
So insightful
on June 13, 2018
Posted by: Extra
Length of ownership:6 months
23andme has answered so many questions that I had about my heritage after I found out that I had a different biological father than the family I grew up in. It made a tough situation a lot easier and was able to give me a bit of closure by allowing me to find out what I’m made up of.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Grateful for the resullts
on June 13, 2018
Posted by: Debbie0426
from Texas
Length of ownership:3 months
One week after my 60th birthday, I received my results. My life has been changed, my results showed a half sister, someone I never knew about. Turns out, we had the same father, a father I never knew about. At first I felt like my whole life had been a lie, but after meeting not one but two of my sisters,and finding out I have more siblings, I feel honored and blessed. Strange how things happen in life, I always felt different from my other siblings, and after seeing a photo of my bio father, my youngest son is the spitting image of him, and even named his son the same name my bio father had, not ever knowing about him.
Thank you 23 and me for showing me the truth.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Thank You 23andMe
on June 14, 2018
Posted by: Anonymous
from Charlotte, NC
Length of ownership:1 year or longer
23andMe Taught me new things about myself, and opend new doors in my life. 23andMe answered the old ancestry question "What Else?" Thank you 23andMe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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