Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Unimpressed
on November 12, 2016
Posted by: pmargaret
from Irving, TX, United States
Length of ownership:6 months
I didn't learn anything that I didn't already know--and I haven't done any in depth study,
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 16, 2016
Thank you for your feedback. We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
At this time, we only provide the following reports: https://www.23andme.com/dna-health-ancestry/
At this time, we only provide the following reports: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
My experiance
on November 14, 2016
Posted by: tedster
from Springfield Massachusetts
Length of ownership:1 month
For me the accuracy was not good. In the physical character area it was very wrong.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 16, 2016
Thank you for the feedback. Providing each and every one of our customers with accurate data is 23andMe's number one priority. We have several quality control steps during the processing and loading of your data and we are confident in the data that we returned to you.
In terms of the physical character "area", if you are referring to the Trait reports, keep in mind that those reports provide your likelihood of having certain characteristics. You can learn how your DNA affects your hair color, taste preferences and more.
While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
In terms of the physical character "area", if you are referring to the Trait reports, keep in mind that those reports provide your likelihood of having certain characteristics. You can learn how your DNA affects your hair color, taste preferences and more.
While many traits are highly influenced by genetics, there are other non-genetic factors that affect the expression of certain traits.
To learn more about a trait, navigate to the result of interest and scroll to the About section. This section will tell you the description, biology, and non-genetic factors that are associated with the feature.
Written by a customer while visiting 23andme.com
Customer Rating
4
Great Features
on November 14, 2016
Posted by: Bklynbeauty86
from Brooklyn, NY, United States
Length of ownership:1 month
I've been wanting to do this for so long but I couldn't afford the cost. So when I finally got the money I purchased a kit right away.
I enjoyed the experience of finding out my ancestors background and looking forward to seeing more of my culture by the way of researching my background.
Lastly I wish they would further breakdown what countries in Africa I could be apart of.
Also they should bring back the in-depth genetic testing that they use to have. I feel like the extra $100 was a waste of money (for me).
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Amazed
on November 18, 2016
Posted by: Denboy121
from Denver, CO, United States
Length of ownership:3 months
Was amazed to find out we have Italian blood. We always thought we had German or Irish .Also the fact that I have Askenazi Jew in me and Subsaharan Arfican.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Love it
on November 19, 2016
Posted by: Mschell
from Indiana, United States
Length of ownership:3 months
I was surprised by the results. Then I found out that some Netherlands people came from France due to the fact that they didn't want to fight for Napoleon Bonaparte.Everything made sense then.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great Instructions - timely response
on November 20, 2016
Posted by: Lucy34
from Upstate NYT
Length of ownership:3 months
I bought the 23&me DNA kit a little over a month ago. I had an immediate response, kit to provide "sample" contained easy to follow instructions, feedback on receipt, etc. via e-mail was immediate .. reports were received in 3 weeks from time of receipt .. all computer correspondence and reports were user friendly.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting to find out more about me
on November 21, 2016
Posted by: Franke
from Reno, NV, United States
Length of ownership:1 month
I am participating in a Reno study. I have always been curious about where I am from. Thought I was German and surprised to find out that I'm from a mix of many European areas!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Worth the money....
on November 21, 2016
Posted by: Kimmeeg61
from Hawaii County, HI, United States
Length of ownership:1 month
I think this is well worth the money spent, but I would have liked to have more explanation of results
I would recommend this to a friend!
Written by a customer while visiting 23andme.com