Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Exciting
on April 19, 2018
Posted by: sheriffallen
from Mariposa, CA
Length of ownership:3 months
My daughter purchased kits for the family. All has been confirmed - they have the right Mom and Dad!! I have connected with one distant relative but would like to connect with more - they won't respond!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Perfect Experience
on April 19, 2018
Posted by: HollyJolly
from Wichita, Kansas
Length of ownership:3 months
The best experiences I could have hoped for. Confirmed many things I already knew about my family, but also gave me some surprises. Would absolutely recommend!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
great teaching about family.
on April 20, 2018
Posted by: moma ruth
Length of ownership:6 months
glad i did. and it was easy. found people i didn't know.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Here's my take on it...
on April 20, 2018
Posted by: Stubby
from Yorkshire NY
Length of ownership:6 months
I worked nearly my entire life in medical research, and find the surveys extremely interesting. I would like to see the results of my and other answers to these surveys.
Hope these results contribute to concrete medical answers.
Hope these results contribute to concrete medical answers.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Paternal Results?
on April 20, 2018
Posted by: ZumbaGirl
from Tampa Bay Area, FL
Length of ownership:1 year or longer
From what I understand I have not received any paternal results yet. I have been a member for about a year and 1/2. I believe all my results are maternal only. Just wondering how or when the rest will come?
Written by a customer while visiting 23andme.com
Customer Rating
2
Nice info but useless for my search
on April 21, 2018
Posted by: Dallenn
from Texas
Length of ownership:1 year or longer
I am trying to find members of a missing branch of my tree. 23andme does not allow me to eliminate obvious non-members but requires time consuming reiterative comparisons.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, Customer Care, April 26, 2018
Thanks for your feedback. One of the features included in our service is called DNA Relatives. DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor. You can be confident that the relatives within your list are genetically related to you.
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Written by a customer while visiting 23andme.com
Customer Rating
5
Finding More of Myself and Family
on April 21, 2018
Posted by: Anonymous
from Orlando
Length of ownership:3 months
With this product I found a detailed genetic history of my family and found family I thought long gone even if they do not care....
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Service!
on April 22, 2018
Posted by: Efrain
from Safety Harbor, Florida
Length of ownership:1 year or longer
I have enjoyed reading the reports and information in your service. I have also enjoyed connected via messages with DNA relatives.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com