Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,675 Reviews)
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,934 out of
5,409)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Awesome Produ t
on April 19, 2018
Posted by: Becky in Hawaii
from Hawaii
Length of ownership:3 months
I bought this 3 months ago and it was the best choice I've ever made. I was adopted out at birth and was excited to finally know after 47 years what my heritage is. Excited for me but also for my kids to know as well. In the process I found my biological family too! I've searched for them for many years with no success. I owe it all to 23 and Me for this reunion!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Know nothing once removed cousins
on April 19, 2018
Posted by: Endofsampoorline
from Northern California
Length of ownership:1 year or longer
Site is rather limited in my surname. My once removed first cousins have never answered any notes. I don't think they even know their ancestry beyond parents who are all deceased
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Exciting
on April 19, 2018
Posted by: sheriffallen
from Mariposa, CA
Length of ownership:3 months
My daughter purchased kits for the family. All has been confirmed - they have the right Mom and Dad!! I have connected with one distant relative but would like to connect with more - they won't respond!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Perfect Experience
on April 19, 2018
Posted by: HollyJolly
from Wichita, Kansas
Length of ownership:3 months
The best experiences I could have hoped for. Confirmed many things I already knew about my family, but also gave me some surprises. Would absolutely recommend!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
great teaching about family.
on April 20, 2018
Posted by: moma ruth
Length of ownership:6 months
glad i did. and it was easy. found people i didn't know.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Here's my take on it...
on April 20, 2018
Posted by: Stubby
from Yorkshire NY
Length of ownership:6 months
I worked nearly my entire life in medical research, and find the surveys extremely interesting. I would like to see the results of my and other answers to these surveys.
Hope these results contribute to concrete medical answers.
Hope these results contribute to concrete medical answers.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Paternal Results?
on April 20, 2018
Posted by: ZumbaGirl
from Tampa Bay Area, FL
Length of ownership:1 year or longer
From what I understand I have not received any paternal results yet. I have been a member for about a year and 1/2. I believe all my results are maternal only. Just wondering how or when the rest will come?
Written by a customer while visiting 23andme.com
Customer Rating
2
Nice info but useless for my search
on April 21, 2018
Posted by: Dallenn
from Texas
Length of ownership:1 year or longer
I am trying to find members of a missing branch of my tree. 23andme does not allow me to eliminate obvious non-members but requires time consuming reiterative comparisons.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, Customer Care, April 26, 2018
Thanks for your feedback. One of the features included in our service is called DNA Relatives. DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor. You can be confident that the relatives within your list are genetically related to you.
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Written by a customer while visiting 23andme.com