Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Paternal Results?
on April 20, 2018
Posted by: ZumbaGirl
from Tampa Bay Area, FL
Length of ownership:1 year or longer
From what I understand I have not received any paternal results yet. I have been a member for about a year and 1/2. I believe all my results are maternal only. Just wondering how or when the rest will come?
Written by a customer while visiting 23andme.com
Customer Rating
2
Nice info but useless for my search
on April 21, 2018
Posted by: Dallenn
from Texas
Length of ownership:1 year or longer
I am trying to find members of a missing branch of my tree. 23andme does not allow me to eliminate obvious non-members but requires time consuming reiterative comparisons.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, Customer Care, April 26, 2018
Thanks for your feedback. One of the features included in our service is called DNA Relatives. DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor. You can be confident that the relatives within your list are genetically related to you.
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Written by a customer while visiting 23andme.com
Customer Rating
5
Finding More of Myself and Family
on April 21, 2018
Posted by: Anonymous
from Orlando
Length of ownership:3 months
With this product I found a detailed genetic history of my family and found family I thought long gone even if they do not care....
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Service!
on April 22, 2018
Posted by: Efrain
from Safety Harbor, Florida
Length of ownership:1 year or longer
I have enjoyed reading the reports and information in your service. I have also enjoyed connected via messages with DNA relatives.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I love it!
on April 22, 2018
Posted by: maka
from Port St. Lucie, Florida
Length of ownership:6 months
I bought this product as a Christmas present for myself. I love this product. I was very curious about my genetic background and the analysis of my DNA answered many of my questions!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
DNA fun!
on April 23, 2018
Posted by: JMB H
Length of ownership:1 year or longer
I had my dna tested over a year ago and I am having such a wonderful time meeting cousins that I never knew I had. If I need help, I contact 23andMe and they respond quickly with answers easy to understand.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I am so excited to know my results!!
on April 23, 2018
Posted by: TDiva
from Texas
Length of ownership:1 year or longer
I think 23 and ME is a great product to start your quest to seeing where you come from. I enjoy the connections to different countries and people , also the updates that they give when new information is discovered.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
You pay to be part of research
on April 24, 2018
Posted by: Grumps
from Bell gardens, ca
Length of ownership:1 year or longer
It can be a thrill to wait for results, and find out what you kind of know already. I dont understand how im something my sister isnt and were are 100% related. She got native from jiquilpan michoacan and i got native central america. Our dad is from jiquilpan and mom is salvadorean. The 23 and me people need to pass these kits out for free to volunteers in central america, and the natives in these latin america countries to provide more accurate readings rather than an algorithm result.
Maybe then, even archeology will advance on how the indigenous people once connected and how long ago... (mayas, incas, aztecs, toltecs, olmecs, purepechas, pipiles, spanish decent from the colonial times). 5 stars when these countries have more data. Also wish they would give 50% off to current custmrs to motivate more purchases for family members, whom want to trace more their geneology.
Maybe then, even archeology will advance on how the indigenous people once connected and how long ago... (mayas, incas, aztecs, toltecs, olmecs, purepechas, pipiles, spanish decent from the colonial times). 5 stars when these countries have more data. Also wish they would give 50% off to current custmrs to motivate more purchases for family members, whom want to trace more their geneology.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com