Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Awesome site.
on March 25, 2018
Posted by: jmoSR
from North Carolina, USA
Length of ownership:3 months
I am glad this is available because researching for family members has always taken a lot of time and effort. This site makes it easier and fun at the same time.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Very Informative
on March 25, 2018
Posted by: Kswirsky26
from Bath, OH, USA
Length of ownership:3 months
Exceeded my expectations and gave me a whole new insight into my geneology. Always thought I was more Irish than German, bit I was proven wrong. Still, I am proud of my German roots as it's what makes me, me. Results came quicker than 8 weeks and I have found relatives I didn't even know existed. So happy with 23andme and would be happy to recommend it to everyone!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Interesting
on March 26, 2018
Posted by: Jazzyjay
from California, USA
Length of ownership:3 months
I have found the site interesting, however not as active of a site as I had hoped. I also wish that you could add the health to the base package at the same rate of an additional hundred rather then for a higher rate of 130. You end up spending thirty extra dollars.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Experience
on March 26, 2018
Posted by: Sweetpea2017
from Staten Island, NY, USA
Length of ownership:3 months
I am overwhelmed and pleased with what I have experienced here. It has been nothing short of an amazing experience.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
23andMore
on March 26, 2018
Posted by: BJBman
from Pace, Florida, USA
Length of ownership:1 year or longer
MY DAUGHTER GAVE US THESE AND WE HAVE ENJOYED IT I THINK SHE LIKE IT BETTER THAN US.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Can't Add Ancestral Surnames
on March 27, 2018
Posted by: Kazkar
from United States
Length of ownership:1 year or longer
Unable to either edit existing or create new ancestral surnames to share/compare with DNA existing (i.e. alive relatives whom have email addresses). All you can do is invite existing family members/friends to your DNA profile.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 28, 2018
DNA Relatives does not use any self-reported information, such as your surname(s), to find your matches. Rather, DNA Relatives estimates a predicted relationship and range using the number of segments and percent DNA shared.
You can learn more about how this feature works in the following help article:
https://customercare.23andme.com/entries/21232021-DNA-Relatives-How-it-works
You can view the surnames that your matches have provided by clicking the Surname View tab on the DNA Relatives page. For more information about the Surname View, please visit the following help article: https://customercare.23andme.com/entries/23243891-DNA-Relatives-List-Map-and-Surname-Views
You can learn more about how this feature works in the following help article:
https://customercare.23andme.com/entries/21232021-DNA-Relatives-How-it-works
You can view the surnames that your matches have provided by clicking the Surname View tab on the DNA Relatives page. For more information about the Surname View, please visit the following help article: https://customercare.23andme.com/entries/23243891-DNA-Relatives-List-Map-and-Surname-Views
Written by a customer while visiting 23andme.com
Customer Rating
5
Very enlightening answers.
on March 28, 2018
Posted by: Anonymous
from Gainesville, Florida, USA
Length of ownership:1 year or longer
Really enjoy their expanding program allowing one to understand ourselves better.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
So much fun!
on March 28, 2018
Posted by: AWRF
from Texas, USA
Length of ownership:1 year or longer
This is a gift that keeps on giving! Not only do you get your initial results after submission but the research continues to provide results. I participate in every survey so as to assist in any research being done.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com