Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great features
on March 23, 2018
Posted by: Di26
from Trinidad and Tobago
Length of ownership:1 year or longer
This was given to me as a birthday gift.i am into genealogy thus it has assisted me with my research.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
brilliant initiative
on March 23, 2018
Posted by: RogerioAntonio
from Myrtle Beach, SC, EUA
Length of ownership:1 year or longer
Congratulations to 23andme for the phenomenal work that they developed by allowing us to have a "printscreen" of our genetic structure, allowing us to know our genetic origin and the links and similarities that we have with our relatives. In addition, by providing information about possible links between our genes and diseases or syndromes that might affect us, this test becomes an exceptional tool to prepare or even change our habits to minimize or prevent the onset of such diseases. Congratulations to the brilliant minds behind this project. The future will reward this as one of the most brilliant initiatives ever undertaken in the medical
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Bought 3 dna kits
on March 24, 2018
Posted by: Hulligian
from AZ, USA
Length of ownership:1 year or longer
My dna kit doesn’t have as much info as my dad and first cousins on my mums side. They were all the same. I’m disappointed that my info doesn’t have as much info as my fathers and first cousins have. They have the The variance report , and mine doesn’t!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Other tests are better
on March 24, 2018
Posted by: GM51
Length of ownership:6 months
The most difficult part of this is that there is no way to upload a family tree so you can compare matches with others. Most people do not add any surnames, locations, or anything else that would help to link to others. I have a number of 3rd and 4th cousins who have not replied to me about anything. Very disappointing.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 28, 2018
Thank you for your feedback. If you build or have built a family tree on another site, you can add this to your profile. To add this link to your profile, visit DNA Relatives and click the "Update DNA Relatives profile" link located in the right side panel. Scroll down to the "Enhance your profile" section and click on the Family Tree URL box. You can also access this page here: https://you.23andme.com/tools/relatives/preferences/
DNA Relatives locates other 23andMe members that match your DNA. This feature is just one of our many features, and it is important to keep in mind that our customers use our service for a variety of reasons.
We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
DNA Relatives locates other 23andMe members that match your DNA. This feature is just one of our many features, and it is important to keep in mind that our customers use our service for a variety of reasons.
We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
Written by a customer while visiting 23andme.com
Customer Rating
4
Very useful
on March 24, 2018
Posted by: RonG123
from Michigan
Length of ownership:1 year or longer
I received useful results and enjoyed the updates.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Wonderful information
on March 24, 2018
Posted by: Jenniferhoney
from Social Circle, GA, USA
Length of ownership:3 months
I got 23&Me as a gift. I have gotten much enjoyment learning about my dna and my heritage. I even have met family I never knew I had. The product is easy to understand and use. Will soon have more regions
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
How Accurate Are These DNA Analysis?
on March 25, 2018
Posted by: dickieau
from Wahiawa, HI, USA
Length of ownership:1 year or longer
I’ve submitted my DNA samples to three different labs, and I’ve received different results from all three. I am unsure of how to accept the results. Each lab states they focus on specific sequences or segments of the DNA samples, but then how can the clients/customers compare results when they are comparing apples from lab #1, to oranges from lab #2, and pears from lab #3? I feel that if all the DNA labs agreed to identical standards, there would be more confidence in the results provided the clients/customers. For anyone who has tried different labs like I have, and receive totally different analysis it can be disheartening, causing me to wonder if the results are based only on the survey results, or actually DNA analysis.
Written by a customer while visiting 23andme.com
Customer Rating
1
Too scattered
on March 25, 2018
Posted by: TDodge
from M'Ville, Washington
Length of ownership:1 year or longer
I bought 23andMe before I bought another brand. I was impressed with the breakdown of my DNA. However, its not easy to read your DNA matches and theres no place to search names etc. All you have is your initial breakdown. Not impressed with anything else offered.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 28, 2018
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can search for specific keywords - names, locations, and haplogroups - within your DNA Relatives matches using the search bar to the right of your list.
You can search for specific keywords - names, locations, and haplogroups - within your DNA Relatives matches using the search bar to the right of your list.
Written by a customer while visiting 23andme.com