Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Poor
on March 28, 2018
Posted by: Deb123
from USA
Length of ownership:6 months
You did not find any of my native American genes not even some Asian. That other sites have found. I'm very disappointed in this product.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 4, 2018
Thank you for your feedback. Having Native American DNA is different from having Native American ancestry. We understand that the distinction between ancestry and DNA can cause confusion.
Your results from 23andMe can only show you what can be seen in your DNA. Native American DNA is often lost with time and with every generation and may not be revealed in testing such as ours. For example, it only takes a couple of generations from a full-blooded Native American to lose all trace of Native American DNA.
Currently 23andMe has several features that can reveal genetic evidence of Native American ancestry, although they are not considered a confirmatory test or proof of such ancestry in a legal context.
This does not mean that you do not have Native American ancestry or that your family heritage as passed down through the generations is incorrect.
Our Ancestry Composition report assigns results based on your genetic similarity to our 31 populations worldwide. These populations refer to genetically similar groups, rather than nationalities. If you do not see ancestry that you expected, this is because you more closely resembled our other reference populations genetically. Keep in mind that you randomly inherit 50% of your DNA from each of your parents. For this reason, your ancestry assignments may vary depending on which DNA segments you inherited from each parent.
Your results from 23andMe can only show you what can be seen in your DNA. Native American DNA is often lost with time and with every generation and may not be revealed in testing such as ours. For example, it only takes a couple of generations from a full-blooded Native American to lose all trace of Native American DNA.
Currently 23andMe has several features that can reveal genetic evidence of Native American ancestry, although they are not considered a confirmatory test or proof of such ancestry in a legal context.
This does not mean that you do not have Native American ancestry or that your family heritage as passed down through the generations is incorrect.
Our Ancestry Composition report assigns results based on your genetic similarity to our 31 populations worldwide. These populations refer to genetically similar groups, rather than nationalities. If you do not see ancestry that you expected, this is because you more closely resembled our other reference populations genetically. Keep in mind that you randomly inherit 50% of your DNA from each of your parents. For this reason, your ancestry assignments may vary depending on which DNA segments you inherited from each parent.
Written by a customer while visiting 23andme.com
Customer Rating
4
GREAT DNA SERVICE
on March 29, 2018
Posted by: Sparkles1950
from Florida
Length of ownership:1 year or longer
I was so excited to get my results. The health reports and all the tools to discover your relationships! This is a great service. The health reports are unique to other DNA services.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fishing in all the ponds!
on March 30, 2018
Posted by: CFCjr
from Daytona Beach Shores, FL, USA
Length of ownership:1 year or longer
I am seeking the identity of my grandfather. Several knowledgeable people advised me to test with 23 & me. I am most pleased with the results and they have been helpful in my endeavor.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Wonderful View into Genetic History.
on March 31, 2018
Posted by: Squidwardsbestfriend
from North Carolina, USA
Length of ownership:3 months
Gave an inciteful view into my genetic history, loved it a lot!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Happy Customer
on April 1, 2018
Posted by: CLee 1 of 11
from Stillwater, OK, USA
Length of ownership:3 months
All positive. Received results in time stated. (My daughter too) accurate. Easy to understand. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing
on April 1, 2018
Posted by: Anonymous
from New York
Length of ownership:1 month
It is amazing and interesting service for research your heritage and DNA.
100% True
100% True
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Excellent, useful, and interesting
on April 1, 2018
Posted by: DannyB1214
from North Wales, PA, USA
Length of ownership:3 months
Purchased Health and Ancestry, learned a lot, and recommended to my friends.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Review
on April 1, 2018
Posted by: Chackworth
from USA
Length of ownership:1 year or longer
Needs a chromosome sorting option, among other sorting methods.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com