Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,671 Reviews)
Rating breakdown 5,671 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
917
73%of customers recommend this product.
(
3,933 out of
5,406)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
23andMore
on March 26, 2018
Posted by: BJBman
from Pace, Florida, USA
Length of ownership:1 year or longer
MY DAUGHTER GAVE US THESE AND WE HAVE ENJOYED IT I THINK SHE LIKE IT BETTER THAN US.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Can't Add Ancestral Surnames
on March 27, 2018
Posted by: Kazkar
from United States
Length of ownership:1 year or longer
Unable to either edit existing or create new ancestral surnames to share/compare with DNA existing (i.e. alive relatives whom have email addresses). All you can do is invite existing family members/friends to your DNA profile.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 28, 2018
DNA Relatives does not use any self-reported information, such as your surname(s), to find your matches. Rather, DNA Relatives estimates a predicted relationship and range using the number of segments and percent DNA shared.
You can learn more about how this feature works in the following help article:
https://customercare.23andme.com/entries/21232021-DNA-Relatives-How-it-works
You can view the surnames that your matches have provided by clicking the Surname View tab on the DNA Relatives page. For more information about the Surname View, please visit the following help article: https://customercare.23andme.com/entries/23243891-DNA-Relatives-List-Map-and-Surname-Views
You can learn more about how this feature works in the following help article:
https://customercare.23andme.com/entries/21232021-DNA-Relatives-How-it-works
You can view the surnames that your matches have provided by clicking the Surname View tab on the DNA Relatives page. For more information about the Surname View, please visit the following help article: https://customercare.23andme.com/entries/23243891-DNA-Relatives-List-Map-and-Surname-Views
Written by a customer while visiting 23andme.com
Customer Rating
5
Very enlightening answers.
on March 28, 2018
Posted by: Anonymous
from Gainesville, Florida, USA
Length of ownership:1 year or longer
Really enjoy their expanding program allowing one to understand ourselves better.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
So much fun!
on March 28, 2018
Posted by: AWRF
from Texas, USA
Length of ownership:1 year or longer
This is a gift that keeps on giving! Not only do you get your initial results after submission but the research continues to provide results. I participate in every survey so as to assist in any research being done.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
So intriguing
on March 28, 2018
Posted by: JessS
from Denver, CO, USA
Length of ownership:1 year or longer
I love being able to learn all of this new information about my family. I bought one for my sister and my husband!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
2nd best thing I ever did
on March 28, 2018
Posted by: bruce s
from Atlanta, GA, USA
Length of ownership:1 year or longer
Next to finding Jesus, this is the best thing I ever did.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Finding Out About Me!
on March 28, 2018
Posted by: cwhite30
from Pikeville, KY, USA
Length of ownership:3 months
My wife purchased my kit for me as a Christmas gift. I have always been interested in my family origins, and have had trouble connecting the dots through traditional family tree methods. 23andMe was the perfect tool to help me uncover a lot of missing pieces, and we decided to purchase the Health portion as well. I am now able to make decisions related to improving my health based on my DNA report. How amazing is that!? I am so pleased with this service, and can't wait to see what else 23andMe has in store for the future!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Withdrawal of DNA relatives butGreat to know in ad
on March 28, 2018
Posted by: Dorsey
from New York, NY, USA
Length of ownership:6 months
I had 1231 DNA relatives now you have subtracted it down to 1180. What is happening? How do they know too, subtract their names from my listed DNA relatives? I like the Timeline of different Ethnicities in my background. None of them Surprised me accept the Balkan people I.Was not Surprised of Africa, Iberian ( Portugal & Spain) , Sardinian, British, Irish, Southeast Asia Very little East Asia since I had an uncle with red hair. I have better to try to write the names down for my copy. Not even put this info on the Computer. I hope others learn this so they can choose in a hurry to copy the names of relatives.. Please tell your next Customers. I love 23 & me but waiting to find out my rest of my 100% that .03 is unassigned
I would recommend this to a friend!
Written by a customer while visiting 23andme.com