Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Not what I expected.
on March 15, 2018
Posted by: momsan
from Texas, USA
Length of ownership:6 months
This product is grossly overrated. I am really underwhelmed by it.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 16, 2018
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
You can view the reports included in our service here: https://www.23andme.com/dna-ancestry/
You can view the reports included in our service here: https://www.23andme.com/dna-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
too many broad on my report
on March 15, 2018
Posted by: Sheen
from San Jose, CA, USA
Length of ownership:1 year or longer
Does not show the new relative profile, just receive email that a new relative
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 16, 2018
Thank you for your feedback. DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor.
You can locate any new relatives within your DNA Relatives list by clicking on the "Sort by" box and choosing "Newest Relatives".
You can locate the DNA view of DNA Relatives here: https://you.23andme.com/tools/relatives/dna/
You can locate any new relatives within your DNA Relatives list by clicking on the "Sort by" box and choosing "Newest Relatives".
You can locate the DNA view of DNA Relatives here: https://you.23andme.com/tools/relatives/dna/
Written by a customer while visiting 23andme.com
Customer Rating
5
Really surprised !
on March 15, 2018
Posted by: Pat 1600
from Virginia Beach, VA, USA
Length of ownership:6 months
I have done my family in America back to the first Jamestown settlers & thought
most of them came from England but to my surprise most came from Western
Europe . In America they were farmers , fishermen , light house keepers, Royal Governers, Signer of Declaration of Independence , Secretary of State , Burgesses & on to England with King Henry the 8th ... I guess the most surprise
was that I had ancestor that was a Neanderthal!!! Crazy !!
Pat
most of them came from England but to my surprise most came from Western
Europe . In America they were farmers , fishermen , light house keepers, Royal Governers, Signer of Declaration of Independence , Secretary of State , Burgesses & on to England with King Henry the 8th ... I guess the most surprise
was that I had ancestor that was a Neanderthal!!! Crazy !!
Pat
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Updates
on March 16, 2018
Posted by: mspai
from Tennessee, USA
Length of ownership:3 months
I am very excited about the new updates with more results. Other companies are lacking in this area. way to go 23&Me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
You Might Want to Sit Down
on March 16, 2018
Posted by: VGould
from Vallejo, CA, USA
Length of ownership:3 months
Excellent, accurate, insightful...I was fascinated by my ethnic composition AND I also found out that the man who I had known as my father for 44 years is not my father and that my mother had an affair way back when. My siblings are my half-siblings and I may never know who my father is (thanks Mom). Better to know the truth about yourself than to live in darkness. Now begins the mystery of finding the missing pieces to my personal puzzle.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Unassigned and Broad
on March 17, 2018
Posted by: Jayishere
from West Virginia, USA
Length of ownership:1 year or longer
Overall my experience has been average. I received a report with lots of Broad and also unassigned designations. Hopefully the upcoming upgrade will provide a better understanding.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing!!
on March 18, 2018
Posted by: Ronda
from Rockford, IL, USA
Length of ownership:3 months
I am adopted and knew a little about my mother but absolutely nothing about my
Father. 23andMe showed me not only my mothers relatives but also my fathers relatives and let me message them!
Father. 23andMe showed me not only my mothers relatives but also my fathers relatives and let me message them!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Educational
on March 19, 2018
Posted by: Anonymous
from Los Angeles, CA, USA
Length of ownership:1 month
I was raised to be 100% Mexican. So it was a suprise to me to find out that i am 21 races. My family do not believe me.But how can you go against science .I did the research and it all comes together like a puzzle. Thanks 23andme.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com