Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4 out of 5
4
A new one!
on December 27, 2018
Posted by: mrodrigue983
from Crompond, NY
Length of ownership:3 months
I like the possibility of my ethnicity estimate changing overtime. I always get stuff I'm supposed to not be. 23andMe also shows something that AncestryDNA doesn't show, the percentage of shared DNA with that person. My supposed close family only did AncestryDNA which never shows the percentage of shared DNA. Thank goodness I got my parents a 23andMe kit because I want to know how alike I look to my parents (Shared DNA).
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Don't do unless you are prepared
on September 14, 2020
Posted by: smokinjoe
from South Carolina
Length of ownership:3 months
Found out I had another Father, Two brothers and a Sister I never knew.
now I'm getting to know a whole family including a living father that I never knew existed. Thanks 23andme
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Easy to harvest a sample to send
on February 7, 2021
Posted by: Admiraldre
from Jamestown RI
Length of ownership:3 months
Sample collection was much easier than I expected. Everything went smoothly and the results were sent quickly and easy to evaluate. I would encourage anyone with any perceived family health issues to go the extra mile to look into them. This will be a game changer in the years to come.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Useless info at best
on December 3, 2022
Posted by: bdxl
from Indiana
Length of ownership:3 months
Save your money. Provides no real info of any value to consumers.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 16, 2022
Thanks for your feedback. The 23andMe Health + Ancestry Service provides 180+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry. You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Informative! Easy to use
on June 24, 2023
Posted by: Nik330
from Coram, NY
Length of ownership:6 months
I received this kit as a gift and was super excited at how easy it was to use, send back and get results. I love how you are given an understanding of where you are from and characteristics of your DNA makeup.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I found my birth mother after 57 years!
on June 20, 2024
Posted by: Anonymous
from Rochester NY
Length of ownership:3 months
As an adopted child, l never had any background info on myself. So l purchased a ancestry and DNA test. The day my results came in, l heard from a cousin from my birth family! Not only am l going to meet me actual birth Mom, but the information gain fron the DNA answered many questions.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Major Scam
on June 20, 2024
Posted by: EBlake
Length of ownership:6 months
23 & Me is a scam and a bait-n-switch in order to get you to buy more and more information extensions - Total R-I-P-O-F-F
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Not as informative
on June 24, 2024
Posted by: Mike Wiggin
from Arizona
Length of ownership:3 months
Ancestry separates between maternal and paternal sides. 23 and me does not. I would recommend Ancestry for a better brake down. I did find relatives like an aunt that I didn’t know of. But I had to go to ancestry.com to find out whether it was on my paternal or maternal side.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
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